The Care Quality Commission checks whether hospitals, care homes and care services are meeting government standards. Visit our website at www.cqc.org.uk.
Vine House Rest Home
- 375 Union Road, Oswaldtwistle, Accrington, BB5 3NS
- (01254) 391820
- See on a map
Type of service
Care home without nursing
These are the results of our most recent checks showing whether this care service is meeting each of the standards that the government says you have the right to expect.
1Standards of treating people with respect and involving them in their careOverall
Standards of treating people with respect and involving them in their care
- Our latest checkPeople should be treated with respect, involved in discussions about their care and treatment and able to influence how the service is run (outcome 1)
Meeting this standardOn 22nd February 2012 we checked this standard and found that this care service was meeting it.
Our judgement was: People's rights to respect, dignity and independence were upheld and their views and
experiences were taken into account in the way the service was provided and delivered.See our inspector's full report about this standard from 22nd February 2012
- Our latest checkBefore people are given any examination, care, treatment or support, they should be asked if they agree to it (outcome 2)Meeting this standard
This check was based on declarations and evidence given by this care service when they registered with CQC on 1st October 2010. We have not yet carried out an inspection.
When we inspect or next check on this standard we will publish a full report.
2Standards of providing care, treatment and support that meets people's needsOverall
Standards of providing care, treatment and support that meets people's needs
- Our latest checkPeople should get safe and appropriate care that meets their needs and supports their rights (outcome 4)Meeting this standard
On 22nd February 2012 we checked this standard and found that this care service was meeting it.
Our judgement was: People in the home received appropriate care, support and health care which was
arranged and delivered in a way that promoted residents' rights, choices and
independence. However the processes for developing and reviewing people's care need to be improved to fully involve the people concerned.See our inspector's full report about this standard from 22nd February 2012
- Our latest checkFood and drink should meet people's individual dietary needs (outcome 5)Meeting this standard
This check was based on declarations and evidence given by this care service when they registered with CQC on 1st October 2010. We have not yet carried out an inspection.
When we inspect or next check on this standard we will publish a full report. - Our latest checkPeople should get safe and coordinated care when they move between different services (outcome 6)Meeting this standard
This check was based on declarations and evidence given by this care service when they registered with CQC on 1st October 2010. We have not yet carried out an inspection.
When we inspect or next check on this standard we will publish a full report.
3Standards of caring for people safely and protecting them from harmOverall
Standards of caring for people safely and protecting them from harm
- Our latest checkPeople should be protected from abuse and staff should respect their human rights (outcome 7)Meeting this standard
On 22nd February 2012 we checked this standard and found that this care service was meeting it.
Our judgement was: The home had policies and procedures, and staff training, that should help ensure people are protected from abuse.
See our inspector's full report about this standard from 22nd February 2012
- Our latest checkPeople should be cared for in a clean environment and protected from the risk of infection (outcome 8)Meeting this standard
On 22nd February 2012 we checked this standard and found that this care service was meeting it.
Our judgement was: Thorough infection control procedures helped to ensure that people benefit from a clean and safe environment.
See our inspector's full report about this standard from 22nd February 2012
- Our latest checkPeople should be given the medicines they need when they need them, and in a safe way (outcome 9)Meeting this standard
This check was based on declarations and evidence given by this care service when they registered with CQC on 1st October 2010. We have not yet carried out an inspection.
When we inspect or next check on this standard we will publish a full report. - Our latest checkPeople should be cared for in safe and accessible surroundings that support their health and welfare (outcome 10)Meeting this standard
This check was based on declarations and evidence given by this care service when they registered with CQC on 1st October 2010. We have not yet carried out an inspection.
When we inspect or next check on this standard we will publish a full report. - Our latest checkPeople should be safe from harm from unsafe or unsuitable equipment (outcome 11)Meeting this standard
This check was based on declarations and evidence given by this care service when they registered with CQC on 1st October 2010. We have not yet carried out an inspection.
When we inspect or next check on this standard we will publish a full report.
4Standards of staffingOverall
Standards of staffing
- Our latest checkPeople should be cared for by staff who are properly qualified and able to do their job (outcome 12)Meeting this standard
On 22nd February 2012 we checked this standard and found that this care service was meeting it.
Our judgement was: People living in Vine House were supported by staff who were properly recruited, but the standard of information accepted about people's employment history should be improved.
See our inspector's full report about this standard from 22nd February 2012
- Our latest checkThere should be enough members of staff to keep people safe and meet their health and welfare needs (outcome 13)Meeting this standard
On 22nd February 2012 we checked this standard and found that this care service was meeting it.
Our judgement was: There were sufficient numbers of trained and qualified staff on duty to meet the needs of people using the service.
See our inspector's full report about this standard from 22nd February 2012
- Our latest checkStaff should be properly trained and supervised, and have the chance to develop and improve their skills (outcome 14)Meeting this standard
On 22nd February 2012 we checked this standard and found that this care service was meeting it.
Our judgement was: Staff were appropriately supported and supervised in their work in the home and this helped them to look after people properly.
See our inspector's full report about this standard from 22nd February 2012
5Standards of quality and suitability of managementOverall
Standards of quality and suitability of management
- Our latest checkThe service should have quality checking systems to manage risks and assure the health, welfare and safety of people who receive care (outcome 16)Meeting this standard
On 22nd February 2012 we checked this standard and found that this care service was meeting it.
Our judgement was: There were systems in place to find out and use the views of people living in the home, and to monitor the quality of the service provided, to ensure a good quality service is provided.
See our inspector's full report about this standard from 22nd February 2012
- Our latest checkPeople should have their complaints listened to and acted on properly (outcome 17)Meeting this standard
This check was based on declarations and evidence given by this care service when they registered with CQC on 1st October 2010. We have not yet carried out an inspection.
When we inspect or next check on this standard we will publish a full report. - Our latest checkPeople's personal records, including medical records, should be accurate and kept safe and confidential (outcome 21)Meeting this standard
This check was based on declarations and evidence given by this care service when they registered with CQC on 1st October 2010. We have not yet carried out an inspection.
When we inspect or next check on this standard we will publish a full report.
Key to our latest checks on standards
Green Tick
All standards were being met when we last checked. (If this service has not had a CQC inspection since it registered with us, our check may be based on our assessment of declarations and evidence supplied by the service itself.)
Grey Cross
At least one standard in this area was not being met when we last checked and we required improvements.
Red Cross
At least one standard in this area was not being met when we last checked and we have taken enforcement action.
History of checks and inspections
Reviews of compliance
As well as the results of our most recent checks on each standard (which you can see above), you can also look at a complete history of all our checks. We call these Reviews of Compliance.
NB - We may do checks on a routine basis, as a result of concerns or to see whether improvements we have asked for previously have been made. Reports do not always look at every standard. It may take up to two weeks after the report is completed for it to be published here.
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Reports under our old system of regulation (including those from before CQC was created)
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Need this report in a different format?
Email us or call 03000 616161 to request a summary of the latest inspection report for this service in Easy to Read, Braille, BSL or other alternative formats.
What people have told us about this care service
Date written: 22nd February 2012
People living in the home that we spoke with on the inspection visit told us that they felt
staff respected them, and that they had sufficient involvement in the planning and
delivery of their care and the service. One person said that personal care was carried
out 'properly and respectfully' and said, "All the staff are very good". When asked if staff treated them properly and respectfully one person said, "Oh gosh, yes".
People told us they had a choice in such matters as the food served, spending time in their rooms and when to get up and go to bed. We were also told that people filled in questionnaires about the service and were able to express choices and preferences to their key worker.
People living in the home told us that they received the care and support they needed promptly and that they felt their needs were met. Two people gave examples of how the care staff met their individual needs in a kind and understanding way. One said, "The staff are brilliant". Another person said, "They (the staff) come right away when I use the buzzer" and, "I am happy enough here - I have no regrets - but it's not like being at home". They also said, "The staff never grumble about whatever they have to do".
Staff told us they had sufficient experience, training and support that enabled them to feel skilled and competent in their work.
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