The Care Quality Commission checks whether hospitals, care homes and care services are meeting government standards. Visit our website at www.cqc.org.uk.
Abercarn Care Home
- 56 High Street, Pensnett, DY5 4RS
- (01384) 480059
- See on a map
Type of service
Care home without nursing, Rehabilitation (illness or injury)
Specialisms/services
Mental health conditions, Physical disabilities, Caring for adults over 65 yrs
These are the results of our most recent checks showing whether this care service is meeting each of the standards that the government says you have the right to expect.
1Standards of treating people with respect and involving them in their careOverall
Standards of treating people with respect and involving them in their care
- Our latest checkPeople should be treated with respect, involved in discussions about their care and treatment and able to influence how the service is run (outcome 1)
Meeting this standardOn 18th November 2011 we checked this standard and found that this care service was meeting it.
Our judgement was: The people living there are involved in making decisions about their care and support.
See our inspector's full report about this standard from 18th November 2011
- Our latest checkBefore people are given any examination, care, treatment or support, they should be asked if they agree to it (outcome 2)Meeting this standard
This check was based on declarations and evidence given by this care service when they registered with CQC on 1st October 2010. We have not yet carried out an inspection.
When we inspect or next check on this standard we will publish a full report.
2Standards of providing care, treatment and support that meets people's needsOverall
Standards of providing care, treatment and support that meets people's needs
- Our latest checkPeople should get safe and appropriate care that meets their needs and supports their rights (outcome 4)Meeting this standard
On 18th November 2011 we checked this standard and found that this care service was meeting it.
Our judgement was: The people living there receive safe and appropriate care that meets their needs, so ensuring their well being.
See our inspector's full report about this standard from 18th November 2011
- Our latest checkFood and drink should meet people's individual dietary needs (outcome 5)Meeting this standard
This check was based on declarations and evidence given by this care service when they registered with CQC on 1st October 2010. We have not yet carried out an inspection.
When we inspect or next check on this standard we will publish a full report. - Our latest checkPeople should get safe and coordinated care when they move between different services (outcome 6)Meeting this standard
This check was based on declarations and evidence given by this care service when they registered with CQC on 1st October 2010. We have not yet carried out an inspection.
When we inspect or next check on this standard we will publish a full report.
3Standards of caring for people safely and protecting them from harmOverall
Improvements
required
Standards of caring for people safely and protecting them from harm
- Our latest checkPeople should be protected from abuse and staff should respect their human rights (outcome 7)Meeting this standard
On 18th November 2011 we checked this standard and found that this care service was meeting it.
Our judgement was: The people living there are protected from abuse, or the risk of abuse, so helping to ensure their health and well being.
See our inspector's full report about this standard from 18th November 2011
- Our latest checkPeople should be cared for in a clean environment and protected from the risk of infection (outcome 8)
Improvements requiredOn 18th November 2011 we checked this standard and found that this care service was not meeting it and we required improvements.
Our judgement was: Arrangements in place do not ensure that the people living there are always protected from the risk of cross infection, which could impact on their health and well being.
See our inspector's full report about this standard from 18th November 2011
- Our latest checkPeople should be given the medicines they need when they need them, and in a safe way (outcome 9)Improvements required
On 18th November 2011 we checked this standard and found that this care service was not meeting it and we required improvements.
Our judgement was: Medication is not always recorded appropriately, which could mean that the people living there do not always get their medication as it is prescribed. This could impact on their health and well being.
See our inspector's full report about this standard from 18th November 2011
- Our latest checkPeople should be cared for in safe and accessible surroundings that support their health and welfare (outcome 10)Meeting this standard
This check was based on declarations and evidence given by this care service when they registered with CQC on 1st October 2010. We have not yet carried out an inspection.
When we inspect or next check on this standard we will publish a full report. - Our latest checkPeople should be safe from harm from unsafe or unsuitable equipment (outcome 11)Meeting this standard
This check was based on declarations and evidence given by this care service when they registered with CQC on 1st October 2010. We have not yet carried out an inspection.
When we inspect or next check on this standard we will publish a full report.
4Standards of staffingOverall
Standards of staffing
- Our latest checkPeople should be cared for by staff who are properly qualified and able to do their job (outcome 12)Meeting this standard
This check was based on declarations and evidence given by this care service when they registered with CQC on 1st October 2010. We have not yet carried out an inspection.
When we inspect or next check on this standard we will publish a full report. - Our latest checkThere should be enough members of staff to keep people safe and meet their health and welfare needs (outcome 13)Meeting this standard
This check was based on declarations and evidence given by this care service when they registered with CQC on 1st October 2010. We have not yet carried out an inspection.
When we inspect or next check on this standard we will publish a full report. - Our latest checkStaff should be properly trained and supervised, and have the chance to develop and improve their skills (outcome 14)Meeting this standard
On 18th November 2011 we checked this standard and found that this care service was meeting it.
Our judgement was: The people living there are safe and have their needs met by staff who are trained, supported and competent in their role.
See our inspector's full report about this standard from 18th November 2011
5Standards of quality and suitability of managementOverall
Standards of quality and suitability of management
- Our latest checkThe service should have quality checking systems to manage risks and assure the health, welfare and safety of people who receive care (outcome 16)Meeting this standard
On 18th November 2011 we checked this standard and found that this care service was meeting it.
Our judgement was: The people living there benefit from quality care and support. The risks to their health, welfare and safety are not always regularly assessed, which could impact on their well being.
See our inspector's full report about this standard from 18th November 2011
- Our latest checkPeople should have their complaints listened to and acted on properly (outcome 17)Meeting this standard
This check was based on declarations and evidence given by this care service when they registered with CQC on 1st October 2010. We have not yet carried out an inspection.
When we inspect or next check on this standard we will publish a full report. - Our latest checkPeople's personal records, including medical records, should be accurate and kept safe and confidential (outcome 21)Meeting this standard
This check was based on declarations and evidence given by this care service when they registered with CQC on 1st October 2010. We have not yet carried out an inspection.
When we inspect or next check on this standard we will publish a full report.
Key to our latest checks on standards
Green Tick
All standards were being met when we last checked. (If this service has not had a CQC inspection since it registered with us, our check may be based on our assessment of declarations and evidence supplied by the service itself.)
Grey Cross
At least one standard in this area was not being met when we last checked and we required improvements.
Red Cross
At least one standard in this area was not being met when we last checked and we have taken enforcement action.
History of checks and inspections
Reviews of compliance
As well as the results of our most recent checks on each standard (which you can see above), you can also look at a complete history of all our checks. We call these Reviews of Compliance.
NB - We may do checks on a routine basis, as a result of concerns or to see whether improvements we have asked for previously have been made. Reports do not always look at every standard. It may take up to two weeks after the report is completed for it to be published here.
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Reports under our old system of regulation (including those from before CQC was created)
455.96 KiB
493.46 KiB
198.76 KiB
Need this report in a different format?
Email us or call 03000 616161 to request a summary of the latest inspection report for this service in Easy to Read, Braille, BSL or other alternative formats.
What people have told us about this care service
Date written: 18th November 2011
People told us: “We can choose what we have for breakfast."
"We go to bed and get up when we want.”
“The food is good, there is plenty of it, more or less can choose what you want.”
Staff said that formal meetings are not held but the manager asks people's views informally. Yearly questionnaires are sent to the people living there and their relatives, asking for their views.
We saw that people were offered choices during the day about what they ate, drank and where they spent their time.
We saw staff respect people's privacy and dignity by knocking on doors before entering and making sure that toilet doors were shut when people were using them.
People told us:
" The district nurse, chiropodist, dentist and hairdresser visit – we have them all here!”
“All staff are very good, if I need help they come, I sometimes have to wait in the morning when everyone needs help but I expect that.”
"Them good people here. I had lost a lot of weight before I came, I am now on a build up diet and eat every meal."
Relatives told us, “ It's lovely here, the staff are wonderful. I just turn up to visit,my relative is always clean and well dressed."
"My relative was having trouble with their feet, I told staff and they got someone out to see them."
We saw that people were dressed in individual styles and attention had been paid to their personal care, so helping to raise their self esteem.
We saw staff interact well with people and they spent time listening to and talking to them.
People told us: "There is not a lot going on here."
"It's nice here, I watch TV and we have singers sometimes.”
Relatives said: "They have keep fit once a week and have several singers in but most people tend to go to sleep during day.”
Staff told us that singers often come in to entertain people and every week a music and movement session is held. Staff said that a variety of games are available and they ask people if they want to play these but often people do not want to join in.
People said: "The staff are all very good, they are not nasty, they help me."
“Nobody has ever hurt me here.”
We saw that staff had training in how to safeguard the people living there from abuse and knew how to report any abuse to ensure people were safe.
People said, "Everything is spotlessly clean here.” We saw that the home was clean and free from offensive odours, making it pleasant for people to live in. Staff did not have updated knowledge about how to ensure that people were protected from the risk of cross infection.
People told us they have their medication when they need it.
We saw staff giving people their medication with a drink to help them swallow it. Medication records showed that people get their medication as prescribed. There was an error in the recording of one drug which had not been corrected. This could have meant that staff were not ensuring people's safety when handling their medication.
People told us:
“Lovely staff, they bend over backwards to help you.”
"Staff are all very good, I get on with them, they are always there for me when I need them.”
Staff told us they were well supported in their role and got the training they needed. Some staff were concerned that there were not always enough staff. This was being dealt with and action taken to resolve this.
People told us they knew who to complain to if they were unhappy. Staff knew what to do if a complaint was made, to make sure the service was improved to benefit the people living there.
Regular audits are done, so that improvements can be made where needed.
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