The Care Quality Commission checks whether hospitals, care homes and care services are meeting government standards. Visit our website at www.cqc.org.uk.
Houghton Regis Community Care Scheme
- Roman Court, Houghton Regis, Dunstable, LU5 5UB
- (01582) 861186
- See on a map
Type of service
Care home with nursing
Specialisms/services
Learning disabilities, Physical disabilities, Sensory impairments, Caring for adults under 65 yrs
These are the results of our most recent checks showing whether this care service is meeting each of the standards that the government says you have the right to expect.
1Standards of treating people with respect and involving them in their careOverall
Improvements
required
Standards of treating people with respect and involving them in their care
- Our latest checkPeople should be treated with respect, involved in discussions about their care and treatment and able to influence how the service is run (outcome 1)
Improvements requiredOn 16th February 2012 we checked this standard and found that this care service was not meeting it and we required improvements.
Our judgement was: The provider is not compliant with this outcome. People are supported to make decisions about the care they receive and how they lead their lives. However, this is not clearly recorded and care and support is not always provided in a dignified, respectful way.
See our inspector's full report about this standard from 16th February 2012
- Our latest checkBefore people are given any examination, care, treatment or support, they should be asked if they agree to it (outcome 2)
Meeting this standardThis check was based on declarations and evidence given by this care service when they registered with CQC on 1st October 2010. We have not yet carried out an inspection.
When we inspect or next check on this standard we will publish a full report.
2Standards of providing care, treatment and support that meets people's needsOverall
Standards of providing care, treatment and support that meets people's needs
- Our latest checkPeople should get safe and appropriate care that meets their needs and supports their rights (outcome 4)Meeting this standard
On 16th February 2012 we checked this standard and found that this care service was meeting it.
Our judgement was: The provider is compliant with this outcome. Care plans and risk assessments give staff detailed guidelines to ensure that each person’s assessed needs are met, and people are kept safe from unnecessary risk. However, some improvements are needed in recording to ensure records are current and easily accessible to people who need the information.
See our inspector's full report about this standard from 16th February 2012
- Our latest checkFood and drink should meet people's individual dietary needs (outcome 5)Meeting this standard
This check was based on declarations and evidence given by this care service when they registered with CQC on 1st October 2010. We have not yet carried out an inspection.
When we inspect or next check on this standard we will publish a full report. - Our latest checkPeople should get safe and coordinated care when they move between different services (outcome 6)Meeting this standard
This check was based on declarations and evidence given by this care service when they registered with CQC on 1st October 2010. We have not yet carried out an inspection.
When we inspect or next check on this standard we will publish a full report.
3Standards of caring for people safely and protecting them from harmOverallImprovements
required
Standards of caring for people safely and protecting them from harm
- Our latest checkPeople should be protected from abuse and staff should respect their human rights (outcome 7)Improvements required
On 16th February 2012 we checked this standard and found that this care service was not meeting it and we required improvements.
Our judgement was: The provider is not compliant with this outcome. There are safeguarding systems and procedures in place at this home and staff receive training. However, not all staff are able to demonstrate that their knowledge is good enough to ensure people are safeguarded from abuse and harm.
See our inspector's full report about this standard from 16th February 2012
- Our latest checkPeople should be cared for in a clean environment and protected from the risk of infection (outcome 8)Meeting this standard
This check was based on declarations and evidence given by this care service when they registered with CQC on 1st October 2010. We have not yet carried out an inspection.
When we inspect or next check on this standard we will publish a full report. - Our latest checkPeople should be given the medicines they need when they need them, and in a safe way (outcome 9)Meeting this standard
This check was based on declarations and evidence given by this care service when they registered with CQC on 1st October 2010. We have not yet carried out an inspection.
When we inspect or next check on this standard we will publish a full report. - Our latest checkPeople should be cared for in safe and accessible surroundings that support their health and welfare (outcome 10)Improvements required
On 16th February 2012 we checked this standard and found that this care service was not meeting it and we required improvements.
Our judgement was: The provider is not compliant with this outcome. The environment does not provide people with a safe, comfortable, clean, well-maintained home which is suitable for their needs. People’s aspirations towards independence cannot be encouraged due to the unsuitability of the home.
See our inspector's full report about this standard from 16th February 2012
- Our latest checkPeople should be safe from harm from unsafe or unsuitable equipment (outcome 11)Meeting this standard
This check was based on declarations and evidence given by this care service when they registered with CQC on 1st October 2010. We have not yet carried out an inspection.
When we inspect or next check on this standard we will publish a full report.
4Standards of staffingOverallImprovements
required
Standards of staffing
- Our latest checkPeople should be cared for by staff who are properly qualified and able to do their job (outcome 12)Meeting this standard
This check was based on declarations and evidence given by this care service when they registered with CQC on 1st October 2010. We have not yet carried out an inspection.
When we inspect or next check on this standard we will publish a full report. - Our latest checkThere should be enough members of staff to keep people safe and meet their health and welfare needs (outcome 13)Meeting this standard
This check was based on declarations and evidence given by this care service when they registered with CQC on 1st October 2010. We have not yet carried out an inspection.
When we inspect or next check on this standard we will publish a full report. - Our latest checkStaff should be properly trained and supervised, and have the chance to develop and improve their skills (outcome 14)Improvements required
On 16th February 2012 we checked this standard and found that this care service was not meeting it and we required improvements.
Our judgement was: The provider is not compliant with this outcome. Staff are supported well and care staff receive a range of training to ensure they have the knowledge to meet people’s diverse needs. However, there are not always sufficient staff on duty to make sure people’s needs are fully met and the nurses do not all have the training and competencies required to fulfil their role.
See our inspector's full report about this standard from 16th February 2012
5Standards of quality and suitability of managementOverallImprovements
required
Standards of quality and suitability of management
- Our latest checkThe service should have quality checking systems to manage risks and assure the health, welfare and safety of people who receive care (outcome 16)Improvements required
On 16th February 2012 we checked this standard and found that this care service was not meeting it and we required improvements.
Our judgement was: The provider is not compliant with this outcome. The systems and processes in place to gather information about the quality of the service have not identified a number of shortfalls in the service being provided.
See our inspector's full report about this standard from 16th February 2012
- Our latest checkPeople should have their complaints listened to and acted on properly (outcome 17)Meeting this standard
This check was based on declarations and evidence given by this care service when they registered with CQC on 1st October 2010. We have not yet carried out an inspection.
When we inspect or next check on this standard we will publish a full report. - Our latest checkPeople's personal records, including medical records, should be accurate and kept safe and confidential (outcome 21)Meeting this standard
This check was based on declarations and evidence given by this care service when they registered with CQC on 1st October 2010. We have not yet carried out an inspection.
When we inspect or next check on this standard we will publish a full report.
Key to our latest checks on standards
Green Tick
All standards were being met when we last checked. (If this service has not had a CQC inspection since it registered with us, our check may be based on our assessment of declarations and evidence supplied by the service itself.)
Grey Cross
At least one standard in this area was not being met when we last checked and we required improvements.
Red Cross
At least one standard in this area was not being met when we last checked and we have taken enforcement action.
History of checks and inspections
Reviews of compliance
As well as the results of our most recent checks on each standard (which you can see above), you can also look at a complete history of all our checks. We call these Reviews of Compliance.
NB - We may do checks on a routine basis, as a result of concerns or to see whether improvements we have asked for previously have been made. Reports do not always look at every standard. It may take up to two weeks after the report is completed for it to be published here.
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Reports under our old system of regulation (including those from before CQC was created)
218.65 KiB
Need this report in a different format?
Email us or call 03000 616161 to request a summary of the latest inspection report for this service in Easy to Read, Braille, BSL or other alternative formats.
What people have told us about this care service
Date written: 16th February 2012
During our visit to Houghton Regis Community Care Scheme on 07 December 2011 we observed the care and support being given to people in each of the four flats, and spoke with one person. A number of the people living here did not use words to communicate, and some people were out. One person told us how much they like living at this home.
Our observations confirmed that on the whole people living here and the staff have good relationships, and generally staff were kind and attentive to people’s needs.
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