The Care Quality Commission checks whether hospitals, care homes and care services are meeting government standards. Visit our website at www.cqc.org.uk.
St Wilfrid's Hospice
- Grosvenor Road, Donnington, Chichester, PO19 8FP
- (01243) 775302
- See on a map
Type of service
Hospice
Specialisms/services
Diagnostic and/or screening services, Services for everyone, Caring for adults under 65 yrs, Caring for adults over 65 yrs
These are the results of our most recent checks showing whether this care service is meeting each of the standards that the government says you have the right to expect.
1Standards of treating people with respect and involving them in their careOverall
Standards of treating people with respect and involving them in their care
- Our latest checkPeople should be treated with respect, involved in discussions about their care and treatment and able to influence how the service is run (outcome 1)
Meeting this standardOn 1st November 2011 we checked this standard and found that this care service was meeting it.
Our judgement was: People using the service are involved in decisions about the care provided. Staff are committed to maintaining people’s privacy and dignity.
We found this service to be compliant with this outcome.See our inspector's full report about this standard from 1st November 2011
- Our latest checkBefore people are given any examination, care, treatment or support, they should be asked if they agree to it (outcome 2)Meeting this standard
This check was based on declarations and evidence given by this care service when they registered with CQC on 1st October 2010. We have not yet carried out an inspection.
When we inspect or next check on this standard we will publish a full report.
2Standards of providing care, treatment and support that meets people's needsOverall
Standards of providing care, treatment and support that meets people's needs
- Our latest checkPeople should get safe and appropriate care that meets their needs and supports their rights (outcome 4)Meeting this standard
On 1st November 2011 we checked this standard and found that this care service was meeting it.
Our judgement was: People who use St Wilfrid’s hospice receive good care that is planned according to their needs and preferences. The members of the multi-disciplinary team works closely together to ensure that people’s wider needs are met.
We found this service to be compliant with this outcome.See our inspector's full report about this standard from 1st November 2011
- Our latest checkFood and drink should meet people's individual dietary needs (outcome 5)Meeting this standard
On 1st November 2011 we checked this standard and found that this care service was meeting it.
Our judgement was: People are provided with a balanced diet that meets their nutritional needs. There is plenty of choice and variety. The hospice staff assess the nutritional needs of people on admission and review these regularly throughout their stay.
We found this service to be compliant with this outcome.See our inspector's full report about this standard from 1st November 2011
- Our latest checkPeople should get safe and coordinated care when they move between different services (outcome 6)Meeting this standard
This check was based on declarations and evidence given by this care service when they registered with CQC on 1st October 2010. We have not yet carried out an inspection.
When we inspect or next check on this standard we will publish a full report.
3Standards of caring for people safely and protecting them from harmOverall
Standards of caring for people safely and protecting them from harm
- Our latest checkPeople should be protected from abuse and staff should respect their human rights (outcome 7)Meeting this standard
On 1st November 2011 we checked this standard and found that this care service was meeting it.
Our judgement was: People felt safe using the service and staff are trained and able to respond appropriately if it was suspected that any abuse had occurred.
Overall, we found that St Wilfrid’s hospice was meeting this essential standard.See our inspector's full report about this standard from 1st November 2011
- Our latest checkPeople should be cared for in a clean environment and protected from the risk of infection (outcome 8)Meeting this standard
On 1st November 2011 we checked this standard and found that this care service was meeting it.
Our judgement was: People were being protected from the risk of infection because St Wilfrid’s hospice had effective systems to assess the risk of and to prevent, detect and control the spread of infection, could provide appropriate treatment for those affected by an infection and maintained appropriate standards of cleanliness and hygiene.
Overall, we found that St Wilfrid’s hospice was meeting this essential standard.See our inspector's full report about this standard from 1st November 2011
- Our latest checkPeople should be given the medicines they need when they need them, and in a safe way (outcome 9)Meeting this standard
This check was based on declarations and evidence given by this care service when they registered with CQC on 1st October 2010. We have not yet carried out an inspection.
When we inspect or next check on this standard we will publish a full report. - Our latest checkPeople should be cared for in safe and accessible surroundings that support their health and welfare (outcome 10)Meeting this standard
This check was based on declarations and evidence given by this care service when they registered with CQC on 1st October 2010. We have not yet carried out an inspection.
When we inspect or next check on this standard we will publish a full report. - Our latest checkPeople should be safe from harm from unsafe or unsuitable equipment (outcome 11)Meeting this standard
This check was based on declarations and evidence given by this care service when they registered with CQC on 1st October 2010. We have not yet carried out an inspection.
When we inspect or next check on this standard we will publish a full report.
4Standards of staffingOverall
Standards of staffing
- Our latest checkPeople should be cared for by staff who are properly qualified and able to do their job (outcome 12)Meeting this standard
This check was based on declarations and evidence given by this care service when they registered with CQC on 1st October 2010. We have not yet carried out an inspection.
When we inspect or next check on this standard we will publish a full report. - Our latest checkThere should be enough members of staff to keep people safe and meet their health and welfare needs (outcome 13)Meeting this standard
On 1st November 2011 we checked this standard and found that this care service was meeting it.
Our judgement was: People received care that met their assessed needs from staff that were sufficient in number and held the appropriate skills, qualifications and experience.
Overall, we found that St Wilfrid’s hospice was meeting this essential standard.See our inspector's full report about this standard from 1st November 2011
- Our latest checkStaff should be properly trained and supervised, and have the chance to develop and improve their skills (outcome 14)Meeting this standard
On 1st November 2011 we checked this standard and found that this care service was meeting it.
Our judgement was: The service has systems in place to ensure staff receive the necessary training and support to care for people who use services. The service is compliant with this outcome.
See our inspector's full report about this standard from 1st November 2011
5Standards of quality and suitability of managementOverall
Standards of quality and suitability of management
- Our latest checkThe service should have quality checking systems to manage risks and assure the health, welfare and safety of people who receive care (outcome 16)Meeting this standard
This check was based on declarations and evidence given by this care service when they registered with CQC on 1st October 2010. We have not yet carried out an inspection.
When we inspect or next check on this standard we will publish a full report. - Our latest checkPeople should have their complaints listened to and acted on properly (outcome 17)Meeting this standard
This check was based on declarations and evidence given by this care service when they registered with CQC on 1st October 2010. We have not yet carried out an inspection.
When we inspect or next check on this standard we will publish a full report. - Our latest checkPeople's personal records, including medical records, should be accurate and kept safe and confidential (outcome 21)Meeting this standard
This check was based on declarations and evidence given by this care service when they registered with CQC on 1st October 2010. We have not yet carried out an inspection.
When we inspect or next check on this standard we will publish a full report.
Key to our latest checks on standards
Green Tick
All standards were being met when we last checked. (If this service has not had a CQC inspection since it registered with us, our check may be based on our assessment of declarations and evidence supplied by the service itself.)
Grey Cross
At least one standard in this area was not being met when we last checked and we required improvements.
Red Cross
At least one standard in this area was not being met when we last checked and we have taken enforcement action.
History of checks and inspections
Reviews of compliance
As well as the results of our most recent checks on each standard (which you can see above), you can also look at a complete history of all our checks. We call these Reviews of Compliance.
NB - We may do checks on a routine basis, as a result of concerns or to see whether improvements we have asked for previously have been made. Reports do not always look at every standard. It may take up to two weeks after the report is completed for it to be published here.
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Reports under our old system of regulation (including those from before CQC was created)
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Need this report in a different format?
Email us or call 03000 616161 to request a summary of the latest inspection report for this service in Easy to Read, Braille, BSL or other alternative formats.
What people have told us about this care service
Date written: 1st November 2011
Everybody that we spoke to told us what a lovely place St Wilfrid’s hospice was. They said that the care was excellent and that the staff were ‘very special people’. We were told about the ‘wonderful volunteers’ who gave their time to improve the lives of people staying at St Wilfrid’s. People said that the volunteers “popped in and did the important little things, which they would not want to trouble the nurses with”.
We asked about any improvements that could be made and people told us they could not think of anything.
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