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Our directory of archived services

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  • Public

When you're searching for information about care on our website, you may see profile pages marked as 'archived'. These are services which are no longer registered with us.

In your search results, they will look something like this:

We include this information on the website as it allows you to find out about the history of care at a particular site or read reports on services that have closed down.

There are a variety of reasons why a particular 'provider 'or 'location' ceases to be registered with us (and hence becomes 'archived' on this website). We've included the details of these situations in the tabs below.

Archived locations

Where you see a 'location' (such as a hospital, GP surgery, dental practice, care home) marked as 'archived', it's likely to be as a result of one of the following scenarios:

  • The provider voluntarily closes it – for example, when a private healthcare clinic closes because it is no longer profitable.
  • We take enforcement action to close it – for example, when we close a care home after our inspectors find evidence of poor care or abuse.
  • The legal entity providing the service changes – for example, when a home care agency is taken over by another company.
  • The service changes address – for example, when a GP surgery moves to a new building to take advantage of better facilities.
  • Changes to the provider's registration with us mean that this address no longer counts as a 'registered location'.
  • Services regulated by us are no longer provided – for example, some fertility clinics have no longer been regulated by us since 1 October 2013.

Archived providers

Where you see a 'provider' (such as an NHS trust, a health or social care company, a partnership of GPs or dentists, or a home care agency) marked as 'archived', it's likely to be as a result of one of the following scenarios:

  • The provider stops operating – for example, when a care home company closes down.
  • We take enforcement action to cancel its registration – for example, when we find poor care and decide it is in people's best interests to prevent a home care agency operating.
  • The provider is taken over or merges with another – for example, when an NHS trust merges with another in order to address issues with the quality of care.
  • Services regulated by us are no longer provided – for example, when a private healthcare company changes the services it offers in a way that means they no longer have to be registered with us.

How to use the directory

Including services that are no longer registered in your results can be useful if you…

  • Believe the provider of a service has changed.
  • Cannot find a report for a service but you’re sure it has been inspected.
  • Want to find out about a service that has closed down.

Linking 'old' and 'new' profiles

When an archived location or provider has a link to a currently registered one, we now include a link at the top of the page.

This could be, for example, when a care home is taken over by a new company. On our website, there would be a new profile page for the care home showing that it has not yet been inspected but you might want to read the reports related to the previous provider.

In your search results, these links will look something like this:

You will also see a link back to the archived page on the profile of the currently registered service.

Last updated:
29 May 2017