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What we do

A nurse talks to another member of staff in a hospital corridor

How we monitor, inspect and rate

We make sure care services are safe, caring, effective, responsive and well-led.

 

What we do

We monitor, inspect and regulate services to make sure they meet fundamental standards of quality and safety and we publish what we find, including performance ratings to help people choose care.

Standards of care

We set out what good and outstanding care looks like and we make sure services meet fundamental standards below which care must never fall.

What are the fundamental standards?

Where we find poor care, we will use our powers to take action.

How we work

How we use information

Marker pins on a mapWe use information and evidence throughout our work, including people's views and experiences of care.

How we work with people

A SpeakOut network business cardWe work closely with the public, other organisations and local groups across everything we do.

Real stories

A resident of Prince of Wales House in IpswichRead about our work, including where our inspections have found outstanding care or helped services to improve.

 

Who we regulate

Hospitals

Image of a patient in a hospital bed talking to a nurseWe inspect both NHS trusts and independent hospitals.

GPs and doctors

Image of a GP checking a man's blood pressureWe inspect GP practices, walk-in centres and out-of-hours services.

Care homes

Image of an elderly woman with two carersWe're responsible for inspecting care homes across England, including residential and nursing homes.

Other services we regulate include dentists, ambulances and mental health services. Browse the full list.