The Care Quality Commission (CQC) has told Mrs D Hudson that she must make urgent improvements at Spring Bank Nursing Home on Howden Road, Silsden, in order to ensure the safety and wellbeing of people living there.
During an unannounced inspection in June this year, inspectors found that the home was failing to provide care which was safe, effective, caring, responsive to people’s needs or well led.
Under CQC’s programme of inspections, all adult social care services are being given a rating to help people choose care. Overall, Spring Bank Nursing Home has been rated as Inadequate.
A full report from the inspection has been published on the CQC website: www.cqc.org.uk/location/1-117988302.
The report highlights a number of areas of concern, including:
- There were not enough qualified, skilled and experienced nursing staff on duty to ensure people's needs were met consistently.
- People were not protected against the risks associated with unsafe use and management of medicines.
- Inspectors found that people did not always receive care and treatment that met their needs or reflected their preferences.
- The standards of cleanliness had deteriorated since the last inspection. Some parts of the home were visibly dirty and had an unpleasant odour and areas of the premises were unsafe due to poor maintenance.
- Recruitment practices were not robust. Staff did not always receive a thorough induction at the start of their employment and once in post were not always provided with sufficient training and supervision.
- People were at risk of being deprived of their liberty because legal requirements and best practice guidelines were not always followed.
- The provider did not have effective systems in place to identify and manage risks to people living at the home, or to assess and monitor the quality of service that people received.
Debbie Westhead, CQC’s Deputy Chief Inspector of Adult Social Care in the North, said:
“Whilst we found that some improvements had been made at Spring Bank Nursing Home since our inspection in November 2014, we also found a number of continued concerns and examples of poor care practices.
“It is unacceptable that the provider has allowed the service to deteriorate in this way. Failure to identify and respond to risks or to ensure sufficient qualified staff were on duty to meet people’s needs are both very serious shortfalls.
“Since the inspection we have been working closely with the local authority to ensure that residents are not at risk. We have placed this service in special measures and made it clear where action must be taken to address the concerns identified.
“We will re-inspect the home within six months to check whether sufficient improvements have been made. If we find that the service being provided remains inadequate, we will consider taking further steps to cancel its registration with CQC."
Ends
For further information please contact CQC Regional Communications Officer Mark Humphreys on 0191 233 3519. For media enquiries about the Care Quality Commission, please call the press office on 020 7448 9401 during office hours. Journalists wishing to speak to the press office outside of office hours can find out how to contact the team here (please note: the duty press officer is unable to advise members of the public on health or social care matters).
For general enquiries, please call 03000 61 61 61.
Find out more
Read reports from our checks on the standards at Spring Bank Nursing Home.