Speke Care Home (Residential), Merseyside, is rated as Inadequate by CQC

The Care Quality Commission (CQC) has told Speke Care Home (Residential) in Liverpool, Merseyside that it must make improvements or face further enforcement action.

During an unannounced inspection in November 2014, inspectors found that the home operated by Mr Abid Y Chudary and Mrs Chand Khurshid Latif, was failing to provide care which was safe, effective, caring, responsive or well led.

Inspectors found that improvements required as a result of a previous inspection in July 2014 had not all been made.

A full report of the latest inspection has been published on the CQC website this week. 

Under CQC’s new programme of inspections, all adult social care services are being given a rating to help people choose care. Overall, Speke Care Home (Residential) has been rated as Inadequate.

CQC has issued the provider with four warning notices setting a deadline for improvements in relation to care and welfare of people who use services, assessing and monitoring the quality of service providers, safeguarding people who use services from abuse and management of medicines.

Inspectors identified a number of areas in which improvements were required, including:

• Inspectors found that people living in the home were not kept safe due to poor administration and overall management of medicines.
• Some of those living at the home were not involved in making decisions about their care and staff failed to take account of their individual needs and preferences.
• Care records were not always updated or reflect the people’s current care needs.
• At mealtimes some people were not supported in a way that helped them maintain a nutritious diet and their food and fluid intake was not monitored sufficiently.
• Risks to people’s health, safety and welfare were not appropriately reported, managed or analysed to identify trends and put measures in place prevent reoccurrence.
• Some people living at the home lacked the capacity to make informed decisions about their care and Mental Capacity assessments and best interest meetings had not taken place in line with legislation.
• Activities to engage those living at the service were poorly planned and rarely executed.
• The provider did not have an effective system in place to regularly assess and monitor the quality of service that people received.

As a result of these findings CQC is currently considering the need for further regulatory action and will report in due course on any action they do decide to take.

Debbie Westhead, Deputy Chief Inspector of Adult Social Care in the North said:

“We found that the care provided at Speke Care Home (Residential) fell a long way short of what we expect services to provide and it is unacceptable that improvements required as a result of our previous inspection last year have not been made.

“The provider does not have systems in place to ensure that people consistently receive care which is of a high quality, effective, safe or well led and we have told the Mr Abid Y Chudary and Mrs Chand Khurshid Latif that they must take action to address this.

“We are monitoring the situation closely in liaison with the local authority to ensure people are safe from any immediate risk and we will return to inspect the home to check that the provider has made the required improvements. If we find that this is not the case we will consider using our legal powers further to protect the people who live here.”

When we propose to take enforcement action, our decision is open to challenge by the provider through a variety of internal and external appeal processes. We will publish a further report on any action we take.

Ends

For further information please contact CQC Regional Communications Officer Mark Humphreys on 0191 233 3519. Alternatively, the CQC press office can be contacted on 0207 448 9401 or out of hours on 07789 876508.