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Notifications for NHS trusts
Registered providers must notify us about certain changes, events and incidents that affect their service or the people who use it.
You can find out about what you need to notify us about by reading our guidance on the regulations for providers and managers.
CQC Provider Portal
You can send us notifications online using our Provider Portal. It's the quickest, easiest way to notify us about events and changes, and it's available to all NHS trusts now.
Don't have a Provider Portal account?
Who do I send the notifications to?
To avoid duplication of reporting, the regulations allow NHS trusts to submit most notifications about "serious and untoward incidents" affecting people who use their services to the NRLS.
The NRLS is the reporting and learning system previously provided by the National Patient Safety Agency. It is now provided by the Imperial College NHS Trust under contract to the NHS Commissioning Body.
Notifications submitted to the NRLS through a local risk management system (LRMS) are then forwarded on to us.
Some notifications, however, must be submitted directly to CQC.
Guidance on NHS notifications
We have produced guidance that explains when NHS trusts must submit notifications, who they should send them to and how.
NHS mental health notifications
Notifications of the death or absence of people detained, or liable to be detained, under the Mental Health Act 1983 (MHA) are dealt with under a separate process.
Find out more about making Mental Health Act notifications.
Community interest companies (CICs)
Where the provider arm of a PCT has become a CIC, this company will legally be an independent health care provider and not an NHS body.
Therefore these CICs must make notifications as independent (and not NHS) providers.
Find out how to make notifications as a non-NHS provider.
You must use the standard forms provided here to submit notifications directly to us. Using the forms will ensure all the information required by law is included.
The forms make it clear which information must be submitted. They also ask for additional information that helps us to understand what has happened and how you have responded to it.
If you provide this additional information it will help us decide whether you handled the event correctly without having to visit or ask for more information.
When you notify us of a change to your statement of purpose, you must also send us a revised copy. The easiest way to do this is using our template, which comes in four parts.
Download the statement of purpose template.
The forms are 'protected' Word documents. You can move from section to section by pressing your return, tab, page up, page down and arrow keys, or by using your mouse.
You can put crosses in check boxes by pressing your space bar when they're selected or by clicking with your mouse.
You should email completed forms to us at (please note the underscore) HSCA_notifications@cqc.org.uk.
- Last updated:
- 23 May 2017