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How service providers can contact us

If you are a health or adult social care professional, there are several different ways for you to contact us.

General enquiries

For general enquiries, you can get in touch with our National Customer Service Centre.

Phone: 03000 616161
Fax: 03000 616171

Post: Citygate
Newcastle upon Tyne
Opening hours: Monday to Friday, 8.30am to 5:30pm

If you are an adult social care provider and are contacting us by post, please use the address above.

GP registration

Email us if you have a question about GP registration. Alternatively, you can call us on the general enquiries number above.

You can also follow us on Twitter.


If you want to send an application to us, such as a form to register as a new provider or manager or one to make a variation, you can send these to our dedicated email address


If you want to make a notification, you can send these to our dedicated email address,

You can find out more about making notifications on our webpages for NHS trusts or for all other health and social care providers.

Join our provider reference group

Our provider reference groups are online communities through which we collect providers’ opinions and request feedback on our ideas and draft documents.

We currently have communities set up for providers of NHS services, adult social care, independent healthcare, dental services, and independent ambulance services.

Nunwood supports us in managing this system. Find out more about how to Join our communities of providers.

These reference groups are for providers only, but other people can get involved with our work in a number of different ways. Visit Sharing your experience to learn more.

Last updated:
21 October 2014