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How service providers can contact us

If you are a health or adult social care professional, there are several different ways for you to contact us.

General enquiries

For general enquiries, you can get in touch with our National Customer Service Centre.

Email: enquiries@cqc.org.uk
Phone: 03000 616161
Fax: 03000 616171

Post:Citygate
Gallowgate
Newcastle upon Tyne
NE1 4PA
Opening hours: Monday to Friday, 8.30am to 5:30pm

If you are an adult social care provider and are contacting us by post, please use the address above.

GP registration

Email us if you have a question about GP registration. Alternatively, you can call us on the general enquiries number above – select Option 3 (Registration) and then Option 2 (Primary medical services).

You can also follow us on Twitter.

Applications

If you want to send an application to us, such as a form to register as a new provider or manager or one to make a variation, you can send these to our dedicated email address HSCA_Applications@cqc.org.uk.

Notifications

If you want to make a notification, you can send these to our dedicated email address, HSCA_notifications@cqc.org.uk.

You can find out more about making notifications on our webpages for NHS trusts or for all other health and social care providers.

Join our provider reference group

Our provider reference groups are online communities through which we collect providers’ opinions and request feedback on our ideas and draft documents.

We currently have communities set up for providers of NHS services, adult social care, independent healthcare, dental services, and independent ambulance services.

Nunwood supports us in managing this system. Find out more about how to Join our communities of providers.

These reference groups are for providers only, but other people can get involved with our work in a number of different ways. Visit Sharing your experience to learn more.

Bogus inspectors

A number of providers have been contacted by people posing as CQC inspectors who are attempting to gain access to services.

Please note that CQC identification badges include:

  • a photograph of the inspector on the front.
  • a copy of our warrant on the reverse.
  • the signature of our Chief Executive David Behan (older ID badges may have the signature of Cynthia Bower).

If you are unsure about the identity of an inspector please contact our enquiries team on 03000 616161 who can verify details for you before allowing access.

Last updated:
28 May 2014