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For hospitals, mental health and community health services

Categories:
  • Organisations we regulate

This section is for hospitals, specialist mental health and community health services. It's where you'll find guidance on our new approach to regulating services, including our provider handbooks and information about registration and fees.

We explain our approach to regulating and inspecting care services in our handbooks.

Download provider handbooks for hospitals, mental health and community health services

NHS and independent acute hospitals

Acute hospitals: provider handbook (updated 27 March 2015) PDF | 656.98 KB

Acute hospitals: provider handbook – appendices (updated 27 March 2015) PDF | 178.99 KB

NHS and independent ambulance services

NHS and independent ambulance services: provider handbook PDF | 667.02 KB

NHS and independent ambulance services: provider handbook – appendices (updated 27 March 2015) PDF | 241.78 KB

NHS 111 services

NHS 111 services: provider handbook PDF | 1.09 MB

NHS 111 services: provider handbook – appendices PDF | 293.17 KB

Community health services

Community health services: provider handbook (updated 27 March 2015) PDF | 654.15 KB

Community health services: provider handbook – appendices (updated 27 March 2015) PDF | 177.85 KB

Specialist mental health services

Specialist mental health services: provider handbook (updated 27 March 2015) PDF | 613.76 KB

Specialist mental health services: provider handbook – appendices (updated 27 March 2015) PDF | 167.53 KB

Handbooks for all sectors


Consultation response: NHS acute hospitals, community health and specialist mental health services PDF | 325.7 KB

Final regulatory impact assessment: community health, specialist mental health services and NHS acute hospitals PDF | 336.2 KB

Community health, specialist mental health services and NHS acute hospitals: equality impact assessment PDF | 586.38 KB

Consultation response: Primary care dental, ambulance, and independent acute healthcare services PDF | 233.51 KB

Final regulatory impact assessment: Primary care dental, ambulance, and independent acute healthcare services PDF | 385.14 KB

Consultation response: NHS 111 services PDF | 88.44 KB

Mental health services

Read about our guidance and information for providers of specialist mental health services.

See also:

About our work

Read about our team and find out more about their work.

Highlights from this section

CQC Provider Portal

Most registered providers can now use our Provider Portal to keep their registration up to date and to send us notifications. You can also submit mental health notifications and request a SOAD via the portal. It's the fastest, easiest way to send us application forms and notify us about changes, events and incidents.

Not yet registered?

There are two different guides for registering with us as a new service provider. Which one you should use depends on whether your registered managers are applying for new registrations, or whether they intend to continue in their current role, managing the same type of service and the same regulated activities at the same location(s).

1. If you are applying to register with us and all of the registered managers who are part of your application are applying for new registrations, please use the following guide:

New provider application with new registered managers

2. If you are registering with us and taking over locations from an existing registered provider, and any of the registered managers wish to continue their registration managing the same type of service and the same regulated activities at the same location(s), you should use the following guide:

New provider application with continuing registered managers

If you are unsure which category you fall into, please contact our National Customer Service Centre on 03000 61 61 61 or email enquiries@cqc.org.uk.

Last updated:
1 September 2016