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Guidance to help services meet new regulations

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  • Public

Our consultation

We asked people to give us their views on our proposed guidance for service providers to help them meet new regulations. These regulations:

  • set out new fundamental standards for all care providers.
  • say what services could do to make sure they are open and honest with people when something goes wrong with their care and treatment (known as 'duty of candour').
  • make it clear that directors and others in authority are responsible for the overall quality and safety of care (known as the 'fit and proper persons requirement for directors')

The fundamental standards replace the existing standards, which are explained in the Guidance about compliance: Essential standards of quality and safety.

We consulted on our proposed guidance for providers of care services to help them meet the new regulations.

We also consulted on guidance about how we use our enforcement powers to improve care services and protect the health, safety and welfare of people who use them.

We asked people to tell us if they thought the guidance was clear, helpful and if we had missed anything.

Our consultation response

We'd like to thank everyone who responses to our consultation. Read our response to find out what changes we have made as a result of your feedback.

Consultation response: fit and proper person and duty of candour (NHS only) PDF | 192.44 KB

Quality Health report on CQC consultation on guidance on the fit and proper person requirement for directors and duty of candour (NHS only) PDF | 939.95 KB

Consultation response: fit and proper person and duty of candour (all sectors) PDF | 134.84 KB

Consultation response: guidance for providers on meeting new regulations and enforcement policy (all sectors) PDF | 304.59 KB

Quality Health report on our guidance for providers on meeting new regulations and enforcement policy (all sectors) PDF | 1.05 MB

Enforcement powers and guidance on meeting the regulations: equality impact assessment PDF | 74.69 KB

Final regulatory impact assessment: changes to CQC's enforcement approach PDF | 696.72 KB

Read more about our response to the consultation on our guidance for health and social care providers and our enforcement policy.

Revised guidance

We used the responses we received during this consultation to refine our approach. We published our guidance for NHS bodies on 20 November 2014.

Read our guidance for providers on the fit and proper persons requirement for directors and duty of candour.

Read our full guidance for all health and social care sectors and our enforcement policy.

Consultation documents

Guidance for providers on meeting the fundamental standards and on CQC's enforcement powers PDF | 724.01 KB

Quick guide: Consultation on our guidance for providers on meeting the fundamental standards and our enforcement powers PDF | 101.98 KB

Easy to read: Consultation on our guidance for providers on meeting the fundamental standards and our enforcement powers PDF | 1.21 MB

Last updated:
2 April 2015