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Consultation on how we regulate, inspect and rate services
This consultation has closed
We stopped collecting responses for this consultation on 4 June 2014.
We asked people to give us their views about our plans to change the way we regulate, inspect and rate care services. The changes included:
- what we look at on an inspection.
- how we judge what 'good' care looks like.
- how we rate care services to help you judge and choose care if you want to.
- how we use information to help us decide when and where we inspect.
The main changes we proposed were:
- introducing new ways to inspect services, with Chief Inspectors and more specialist teams that include members of the public.
- using a new system of intelligent monitoring to help us decide when, where and what to inspect.
- listening to people's experiences of care and using the best information across our monitoring system.
Summary of responses
Read more about the consultation response.
We used the responses we received during this consultation to refine our approach and we began publishing our provider handbooks in September 2014.
- Read our provider handbooks for acute hospitals, community health services and mental health services.
- Read our provider handbooks for adult social care services.
- Read our provider handbooks for primary medical services.
You can read about our plans in detail in the original consultation documents, our draft provider handbooks.
- Last updated:
- 2 November 2014