Code of practice on confidential personal information

About this consultation

Access to confidential personal information plays an essential role in CQC's inspections and the wider regulation of health and social care services in England.

We asked whether our updated code of practice provides a consistent and lawful approach to obtaining, using, disclosing and handling confidential personal information across all areas of CQC's work. We asked whether the code is clear and easy to follow, fully explains why and how we may need to use people's confidential personal information, and whether it reassures people that by following this code, their information will be handled safely and appropriately at all times.