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New model, new directorate

This has been a really exciting time for me, moving from the old ways of doing things in CQC to the new model, which includes the new team who started on 1 April. I've moved from a team of just two of us to over a hundred people. Two weeks ago we had an all-staff meeting with my new PMS...

Consultations are a-coming

Significant milestones are coming through thick and fast at the Care Quality Commission just now. Last week I shared with you the news about the establishment of our new Adult Social Care Directorate and the start of the Wave One inspections (where we are testing out our new approach). Tomorrow (9...

Let the adventure begin!

It has always struck me as a bit sad that changes in the public sector tend to happen on the 1 of April. Newspaper sub-editors are handed easy headlines about April Fool's Day jokes and much guffawing can be heard about the latest wheeze. April Fool’s Day? On occasion I may agree that lauded...

Postcard from New York

Last week, you would have been forgiven for thinking that I was about to celebrate my 5th birthday and not my 50th- I was that excited! No wonder my lovely assistant, Bev was nearly pushing me out of the door on Thursday- or maybe she just wanted to make sure I caught the plane? Tackling loneliness...

We're hiring

As we approach April and the beginning of the new style inspections of GP practices, it’s a real pleasure to see the team beginning to take shape. However, we are still looking for fantastic people to take on roles in the team and we have just started to advertise for four head of inspections roles...

First Impressions Count

I was a bit worried about writing this week's blog as my creative juices had been used elsewhere. As you know, CQC is moving from a generic model of inspection to expert teams led by each of the Chief Inspectors. Inspectors and their managers have been asked to choose which new team they would...

Caring for everyone in society

Last Wednesday I gave a speech at the National homelessness, social exclusion and health inequalities conference and reminded people that the Health and Social Care Act places duties on the Sectary of State, NHS England and Clinical Commissioning Groups to do something to help address health...

A great role model, mentor and friend

Last week started with one of the things I like best- out visiting and speaking to staff and people using services. Thank you to Ian Smith, Chair of Four Seasons, his senior team and the staff and residents at Emberbrook Home in Surbiton. But I have three things to concentrate on from the rest of...

A social care potpourri

An eclectic mix this week- you might call it a social care potpourri. I have been incredibly grateful to a whole host of people from across the sector, who have organised or attended events and meetings where we have been able to discuss CQC's plans for a fresh start for the regulation and...

Building the team

Its been another incredibly busy week, which included really useful discussions that myself and Nigel Sparrow, our National Professional Advisor for general practice, had with LMC secretaries in the Midlands. They had some very helpful suggestions and ideas, as well as some concerns. I’ve been out...

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