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Week in action

It is a week since the publication of the Serious Case Review into Orchid View and our own internal report about the role of the CQC in this tragedy. I wrote about my reaction in last week’s blog where I was clear about my own personal commitment and CQC’s organisational commitment to translate our...

Imagine

Imagine your loved one needs care – more care than you can provide, maybe because they are so frail or dementia is advancing. Imagine that you entrust your loved one to the care of others, believing that they will take good care and treat your loved one with dignity and respect. Now imagine that...

Addressing the care needs of disabled and ill young people

Yesterday, I Launched an important report from CQC, which highlights yet again, that ill and physically disabled young people are not always getting the care they need when they approach adulthood. The issue around “transition” – as it’s known in the health and social care arena – isn’t a new one...

Rainbows and clouds

Last week 86 year-old Maya Angelou died. She was a remarkable woman and lived life to the full as you can see from her obituary in The Guardian. Her writing, poetry and performances leave a lasting legacy of powerful wisdom rooted in a deep humanity. One example is the poem Still I Rise which she...

A busy week

It’s been another busy week in CQC, and I write this blog having just finished my GP surgery, where my first four patients didn’t show up for their appointments. This was very annoying- but it did mean that I could spend 30 minutes later in the day with a patient who really needed the time. The...

Celebrating success

One of the welcome features of our new approach to the regulation and inspection of adult social care is the opportunity to identify outstanding services as a result of our inspections. Inspiring improvement Many people in the new adult social care team have told me that when they see a service...

Our first equality and human rights post

Welcome to our first CQC equality and human rights blog. I am writing at an important point in our progress to make sure that our CQC principle of “promoting equality, diversity and human rights” becomes a reality – the consultation on our Human Rights Approach to regulation. I am really pleased to...

Surveillance uncovered…

I woke to a bright and sunny day, but I had a tiny knot of anxiety in my stomach. I knew what was worrying me – it was the day of our round table about covert surveillance. I wanted it to go well so that people could share their views and experiences, debate the issues and help CQC reach an...

Out and about

I had the great pleasure of speaking with my fellow Chief Inspectors, Andrea Sutcliffe and Mike Richards at the NICE annual conference on Wednesday. You get a real sense of the united desire that the three of us have to really start ensuring that care is better for people in England at events like...

Leadership, dying and wrinkles

In the continued and sometimes heated debate about how to provide safe, high-quality and compassionate care, the importance of good leadership shines through. I have written about this before – blogs in January and December – no doubt I will return to the subject in the future. This time, though,...

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