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Forward view

The Five Year Forward View published on 23 October makes a compelling case for the sustained future of the NHS. There's a lot of common sense set out in 39 fairly easy to read pages. My favourite passage is on page 28: "...in particular, the tendency over many decades for government...

Focus on dementia

Cracks in the Pathway Hats off to the BBC for their focus on people living with dementia last week. It was perfect timing for CQC, as on Monday we published Cracks in the Pathway, our report looking at the experience of people living with dementia moving between care homes and hospitals. We...

Asking questions

What do you do when a journalist asks you a question? If you've had the benefit of media training you might know the answer to that one – it's the ABC of interview techniques. Acknowledge, Bridge and Communicate. Don't ignore the question (acknowledge) but don't lose the golden...

Year One – CQC A to Z

Today marks my first year at CQC. When that happened in my last job at SCIE I did an A-Z to celebrate. It seemed to go down well and why ignore a winning formula? So here's my Year One – CQC A to Z. A   is for the Adult Social Care Directorate – established on 1 April to support expert...

Sunset, sunrise!

On Friday I was finishing things off in the office when the dipping sun blinded me and I took notice of the amazing sunset over London. A quick photo and tweet later and I was entertained by this exchange with Matt, one of our provider engagement team members. Working late on a Friday evening but...

Facing challenge

I've been thinking about challenges over the last week. When I was on holiday, our challenges were tough hikes – one (Crypt Lake) even features in the National Geographic top 20 thrilling day hikes in the world. In this context thrilling equals scary as we navigated narrow ledges, natural...

Me and my shadow

Last week's blog was a bit of a mammoth read – sorry about that. There was so much to pack in that I broke my self-imposed rules on brevity. This week I'm aiming to be a bit shorter! Recently I have been focused on internal stuff – management meetings, one-to-ones, preparing for the roll...

The holiday is over!

It's a good job I had such a fabulous holiday, as the first week of September – which was also my first week back – was particularly hectic for anyone involved or interested in adult social care. Each day last week there seemed to be a new and important report to consider. I could not do...

Canada, caring and catch-up

Back from my holidays and the first thing I want to do is thank my senior team for the impressive job they did while I was away. I'm glad Sally and Adrian and Malcolm and Debbie were able to introduce themselves in their takeover blogs in the last two weeks – they are a great team. It is so...

Good mood

This is my last blog before I go on annual leave. On Thursday I fly to the Canadian Rockies for a spot of hiking, fresh air, great scenery, maybe a bit of white water rafting and some good food and wine. It's a while since I took a two-week holiday and I am looking forward to a complete break....

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