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Good mood

This is my last blog before I go on annual leave. On Thursday I fly to the Canadian Rockies for a spot of hiking, fresh air, great scenery, maybe a bit of white water rafting and some good food and wine. It's a while since I took a two-week holiday and I am looking forward to a complete break....

Quiet summer? No way!

So, the schools have broken up for the holiday, Parliament is in recess and we have sunshine and showers. It's summer! Halcyon days I remember a time when the end of July and August provided welcome respite from the hurly-burly of everyday busy-ness- an opportunity to tidy cupboards, clean up...

Musing about the Mum Test

I’ve been doing a bit of thinking about the Mum Test. When we published A fresh start for the regulation and inspection of adult social care  in October 2013, I wrote in my introduction: “To make sure our regulatory approach is truly personalised I want us to consider for every service we look at –...

Working together to call time on poor care

Day in, day out dedicated staff provide safe, compassionate, high quality care for hundreds of thousands of people in their own homes or care homes. The work they do is immensely valuable and they definitely meet the Mum Test – providing care that you or I would be happy for anyone we love to...

Regulation for inspiration

Last week I was honoured to be included in the Health Service Journal list of inspirational women in healthcare. It was a bit of a surprise, not least given my social care brief. But perhaps it is a sign that some of the boundaries between health and social care are blurring? I hope so. HSJ...

Leaders and Le Grand Depart

Leaders and Le Grand Depart First, a brief reflection on Le Grand Depart of the Tour de France in Yorkshire. RT “ @YNWA815: @Crouchendtiger7 ARE YOU READY pic.twitter.com/q0dN2tCXc1 ” I can't wait!!! — Andrea Sutcliffe (@Crouchendtiger7) July 3, 2014 I love the Tour and have followed it on TV...

Coping or caring?

Last week I was invited to speak at the Health Care Plus exhibition at the Excel Centre – first to share our plans at CQC for the regulation and inspection of home care services and then to debate the acceptability or otherwise of 15-minute visits in home care. Are 15-minute home care visits ever...

National Care Home Open Day

It was the second National Care Home Open Day on Friday last week – in the words of Professor Martin Green, Chief Executive of Care England, an opportunity for care homes to: “throw open their doors…welcome in the public and give them an opportunity to connect with residents and staff and see how...

Week in action

It is a week since the publication of the Serious Case Review into Orchid View and our own internal report about the role of the CQC in this tragedy. I wrote about my reaction in last week’s blog where I was clear about my own personal commitment and CQC’s organisational commitment to translate our...

Imagine

Imagine your loved one needs care – more care than you can provide, maybe because they are so frail or dementia is advancing. Imagine that you entrust your loved one to the care of others, believing that they will take good care and treat your loved one with dignity and respect. Now imagine that...

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