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What emergency drugs should GPs have access to?

It's lovely to have a week's leave in beautiful North Norfolk – I write this as the sun sets over the sea, which is remarkable given that we are on the east coast of England. The coast around the wash is remarkable in many other ways with its beautiful views, wildlife and gastro pubs! We...

Duty of Candour – the biggest advance in patient safety and rights in the history of the NHS

I believe that the introduction of the new Duty of Candour is potentially the biggest advance in patient safety and patients’ rights in the history of the NHS. It stems directly from the experience and priorities of patients and families, who have suffered avoidable harm and not been told the truth...

The holiday is over!

It's a good job I had such a fabulous holiday, as the first week of September – which was also my first week back – was particularly hectic for anyone involved or interested in adult social care. Each day last week there seemed to be a new and important report to consider. I could not do...

Committed to a joined up approach

For the last two weeks I’ve been busy meeting CQC staff and taking part in inspections, as we prepare for the rollout of our new approach in October. I also joined our CEO David Behan at the HSJ Commissioning Summit, where we spoke to a lot of CCG leaders to get feedback, and to commit to working...

Openness and honesty in health and social care when things go wrong

It was the long and courageous campaign by Will Powell following the tragic loss of his much loved son Robbie  that first highlighted the lack of a statutory duty of candour in the public domain back in 1996. It provided the impetus for a statutory Duty of Candour to be introduced for NHS services,...

Keeping mental health on CQC’s agenda

Welcome to my first blog. I am the third Deputy Chief Inspector to take the reins (following my colleagues Ellen Armistead and Edward Baker) and I am delighted to share my thoughts of how we are doing – with an emphasis on our work in mental health. I have been with CQC for about seven months. I...

Canada, caring and catch-up

Back from my holidays and the first thing I want to do is thank my senior team for the impressive job they did while I was away. I'm glad Sally and Adrian and Malcolm and Debbie were able to introduce themselves in their takeover blogs in the last two weeks – they are a great team. It is so...

Visiting GP surgeries in East England

I spent last week in the East of England inspecting GP surgeries as part of our CQC inspection programme. It was great being a specialist advisor and working with really good inspectors. On one of our visits a representative of the Local Medical Committee (LMC) joined us. They were really helpful...

Deputy Chief Inspectors take over – part 2

Hot on the heels of last week's blog from Adrian Hughes (DCI of Adult Social Care in the South Region) and Sally Warren (DCI of Adult Social Care in the London Region), this week's spotlight is shining on our two remaining Deputy Chief Inspectors, Malcolm Bower-Brown (Central) and Debbie...

It's business as usual during the summer

August should be a month when activity is a little less hectic and we have time to reflect on what we have achieved. Despite the hiatus in planned inspections, the month has felt as busy to me as ever.  We have been following up on inspections from the last quarter, dealing with the usual day-to...

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