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A great week meeting GPs and colleagues

Over the last ten days I've had the opportunity to enjoy meeting and listening to many of you that took part in the Best Practice Conference (in partnership with the National Association of Primary Care), the Dispensing Doctors' Association Annual Conference and at a local meeting of the...

A safer place to be for some… but still more work to do

We published the findings from our survey of health-based places of safety last week. Although much has been done over the past year, both nationally and locally, to develop mental health crisis care, we said that more action is needed to improve those places of safety – normally located in a...

Forward view

The Five Year Forward View published on 23 October makes a compelling case for the sustained future of the NHS. There's a lot of common sense set out in 39 fairly easy to read pages. My favourite passage is on page 28: "...in particular, the tendency over many decades for government...

Good or bad? It's never that simple

Debate about the quality of care in the NHS sometimes seems to be incredibly divided. Either it is all good or it is all bad. Such thinking may well lead individuals to contrast our State of Care report with other evidence, such as the much cited Commonwealth Fund report and contend that both...

A year in the life of a Chief Inspector...

In some ways it is really quite astonishing to think a whole year has passed since I took on the role of Chief Inspector of General Practice. However, when I think about all that myself and my team have achieved and faced in that time, it sometimes feels like it could be a lot longer! When I joined...

Focus on dementia

Cracks in the Pathway Hats off to the BBC for their focus on people living with dementia last week. It was perfect timing for CQC, as on Monday we published Cracks in the Pathway, our report looking at the experience of people living with dementia moving between care homes and hospitals. We...

Asking questions

What do you do when a journalist asks you a question? If you've had the benefit of media training you might know the answer to that one – it's the ABC of interview techniques. Acknowledge, Bridge and Communicate. Don't ignore the question (acknowledge) but don't lose the golden...

Our new approach to GP inspections – now live!

It has been a busy week here at CQC as we have now rolled out our new approach to inspection and ratings for general practice. It is now live! We have also published our provider handbook for NHS GP practices and GP out-of-hours services, which sets out clearly how we will assess and rate those...

Year One – CQC A to Z

Today marks my first year at CQC. When that happened in my last job at SCIE I did an A-Z to celebrate. It seemed to go down well and why ignore a winning formula? So here's my Year One – CQC A to Z. A   is for the Adult Social Care Directorate – established on 1 April to support expert...

Coming to you from the RCGP conference

This week my blog comes to you from Liverpool, where I've been joined by many of the CQC team who are taking part in the Royal College of GPs annual conference. Liverpool has put on a stunning show. It astounds me how beautiful the waterfront and architecture is, more so than in my home city...

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