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Continuous improvement

  • 18 August 2015

by Deborah Westhead, Deputy Chief Inspector Adult Social Care (North Region) While Andrea is on her holidays I have the pleasure of writing this week's blog. In her blog of 2 June, Andrea listed five improvement top tips – not just for integration, but any improvement. I would like to take...

No excuses

Social care dominated the news on Sunday and into Monday as a result of comments I made in response to inquiries from the Observer journalist Daniel Boffey. I was a bit surprised to make the front page but enjoyed sharing top billing with England's Ashes winning captain and actor Benedict...

Outstanding can be done

Last week I had the great privilege of visiting two services CQC has rated as Outstanding – Frimley Park NHS Foundation Trust Frimley in Surrey and Robert Owen Communities in Devon. A great contrast in size and focus but some common themes. On Wednesday, Frimley Park hosted the CQC board meeting...

Scrutiny and the yellow jersey

The sporting event of the year for me is the Tour de France – an awe-inspiring three week ordeal that pits man and bike against mile upon mile of impossibly steep mountains, treacherous cobbles, rolling hills and wild crowds of spectators, baking sunshine, wind and rain to secure one of sport'...

Back to school

So what do you think of when you look back at your school years? Were they a time of opportunity, opening up new possibilities? Or were you miserable, counting down the days and wishing they were over? Or maybe, like most people there were good times and bad? I have to say, I loved school. For me...

Where have all the nurses gone?

I'm writing a new verse for the 1960s anthem "Where have all the flowers gone?" for the adult social care sector- here it is: Where have all the nurses gone, long time passing? Where have all the nurses gone, long time ago? Where have all the nurses gone? Gone to hospitals, every one...

Conference Season

It's the conference season in health and social care- as providers, commissioners, people who use services, carers and others gather together in different venues across the country to learn from each other, pick up good ideas and hopefully be inspired to do something different back at base....

Care Home Open Day

The third Care Home Open Day took place on Friday 19 June – an annual opportunity to strengthen links between homes and the local community, celebrate good care and recognise the contribution of countless dedicated staff and managers across the country. From tea parties to sing-a-longs; barbecues...

Good guys sometimes get the gongs

Among the high profile celebrities on the Queen’s Birthday Honours List, there were some real gems for us to applaud. Whether you approve or not of the honours system, it still is the major game in town for a public opportunity to say thank you and well done to people who have given great service...

Wit and wisdom

Singer Peggy Seeger is 80 next week and is celebrating this milestone by touring with her sons to sell-out crowds across the country. I was there on Saturday at the Queen Elizabeth Hall and what a wonderful night it was. As feisty as ever, funny and insightful her beautiful voice and chatty...

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