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(6)Tj ET /F1 12 Tf BT 1 0 0 1 392.28 140.37 Tm (0)Tj ET /F1 12 Tf BT 1 0 0 1 423.61 140.37 Tm (5)Tj ET /F1 12 Tf BT 1 0 0 1 454.95 140.37 Tm (2)Tj ET /F1 12 Tf BT 1 0 0 1 486.28 140.37 Tm (0)Tj ET /F1 12 Tf BT 1 0 0 1 517.6 140.37 Tm (0)Tj ET /F1 12 Tf BT 1 0 0 1 548.96 140.37 Tm (9)Tj ET endstream endobj 6 0 obj<>/ProcSet [/PDF /Text /ImageB /ImageC /ImageI]/XObject<>>>/MediaBox[0 0 612 792]>> endobj 7 0 obj <>stream 0 J 0.75294 0.75294 0.75294 RG 19.36 w 28.35 20.75 m 583.65 20.75 l S 0.001 w /F1 11 Tf 0 0 0 rg BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 31.2 16.38 Tm (Care Homes for Older People)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F1 11 Tf BT 1 0 0 1 491.55 16.38 Tm (Page)Tj ET /F1 11 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 522.07 16.38 Tm (2)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F1 11 Tf BT 1 0 0 1 529.07 16.38 Tm ( of )Tj ET /F1 11 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 547.36 16.38 Tm (17)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F1 14 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 28.35 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582.46 659.82 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 636.98 m 582.46 636.98 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 614.16 m 582.46 614.16 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 591.33 m 582.46 591.33 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 758.22 m 582.46 758.22 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 735.39 m 582.46 735.39 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 659.82 m 582.46 659.82 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 636.98 m 582.46 636.98 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 614.16 m 582.46 614.16 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 591.33 m 582.46 591.33 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 568.49 m 582.46 568.49 l S 0.001 w [] 0 d [] 0 d 2.25 w 30.07 759.29 m 30.07 567.42 l S 0.001 w [] 0 d [] 0 d 2.25 w 275.73 759.29 m 275.73 567.42 l S 0.001 w [] 0 d [] 0 d 2.25 w 581.38 759.29 m 581.38 567.42 l S 0.001 w [] 0 d /F1 12 Tf BT 1 0 0 1 34.05 742.03 Tm (Name of care home:)Tj ET /F1 12 Tf BT 1 0 0 1 279.71 742.03 Tm (Rodney House)Tj ET /F1 12 Tf BT 1 0 0 1 34.05 719.2 Tm (Address:)Tj ET /F1 12 Tf BT 1 0 0 1 279.71 719.2 Tm (4-6 Canning Street )Tj ET /F1 12 Tf BT 1 0 0 1 279.71 701.62 Tm (Liverpool)Tj ET /F1 12 Tf BT 1 0 0 1 279.71 684.04 Tm (Merseyside)Tj ET /F1 12 Tf BT 1 0 0 1 279.71 666.46 Tm (L8 7NP)Tj ET /F1 12 Tf BT 1 0 0 1 34.05 643.63 Tm (Telephone number:)Tj ET /F1 12 Tf BT 1 0 0 1 279.71 643.63 Tm (01517093883)Tj ET /F1 12 Tf BT 1 0 0 1 34.05 620.8 Tm (Fax number:)Tj ET /F1 12 Tf BT 1 0 0 1 34.05 597.97 Tm (Email address:)Tj ET /F1 12 Tf BT 1 0 0 1 34.05 575.14 Tm (Provider web address:)Tj ET /F1 10 Tf BT 1 0 0 1 28.35 539.2 Tm ()Tj ET 0.95294 0.95294 0.95294 RG 20.58 w 31.2 519.71 m 353.25 519.71 l S 0.001 w 1 1 1 RG 20.58 w 355.5 519.71 m 565.9 519.71 l S 0.001 w 0.95294 0.95294 0.95294 RG 20.58 w 31.2 496.88 m 353.25 496.88 l S 0.001 w 1 1 1 RG 20.58 w 355.5 496.88 m 565.9 496.88 l S 0.001 w 0.95294 0.95294 0.95294 RG 20.58 w 31.2 474.05 m 353.25 474.05 l S 0.001 w 1 1 1 RG 20.58 w 355.5 474.05 m 565.9 474.05 l S 0.001 w [] 0 d 2.25 w 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0.95294 0.95294 RG 66.24 w 32.32 406.89 m 564.47 406.89 l S 0.001 w [] 0 d 2.25 w 0.75294 0.75294 0.75294 RG 28.99 419.42 m 567.8 419.42 l S 0.001 w [] 0 d [] 0 d 2.25 w 297.24 396.6 m 567.8 396.6 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 442.26 m 567.8 442.26 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 419.42 m 567.8 419.42 l S 0.001 w [] 0 d [] 0 d 2.25 w 297.24 396.6 m 567.8 396.6 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 373.77 m 567.8 373.77 l S 0.001 w [] 0 d [] 0 d 2.25 w 30.07 443.33 m 30.07 372.69 l S 0.001 w [] 0 d [] 0 d 2.25 w 298.32 420.5 m 298.32 372.69 l S 0.001 w [] 0 d [] 0 d 2.25 w 432.52 397.67 m 432.52 372.69 l S 0.001 w [] 0 d [] 0 d 2.25 w 566.72 443.33 m 566.72 372.69 l S 0.001 w [] 0 d /F1 12 Tf BT 1 0 0 1 34.05 426.07 Tm (Conditions of registration:)Tj ET /F1 12 Tf BT 1 0 0 1 34.05 403.24 Tm (Category\(ies\) :)Tj ET /F1 12 Tf BT 1 0 0 1 302.3 403.24 Tm (Number of places \(if applicable\):)Tj ET /F1 12 Tf BT 1 0 0 1 302.3 380.41 Tm (Under 65)Tj ET /F1 12 Tf BT 1 0 0 1 436.5 380.41 Tm (Over 65)Tj ET 1 1 1 RG 35.16 w 31.2 351.68 m 297.25 351.68 l S 0.001 w 35.16 w 299.5 351.68 m 429.25 351.68 l S 0.001 w 35.16 w 431.5 351.68 m 565.9 351.68 l S 0.001 w 35.16 w 31.2 314.27 m 297.25 314.27 l S 0.001 w 35.16 w 299.5 314.27 m 429.25 314.27 l S 0.001 w 35.16 w 431.5 314.27 m 565.9 314.27 l S 0.001 w 20.58 w 31.2 284.15 m 297.25 284.15 l S 0.001 w 20.58 w 299.5 284.15 m 429.25 284.15 l S 0.001 w 20.58 w 431.5 284.15 m 565.9 284.15 l S 0.001 w [] 0 d 2.25 w 0.75294 0.75294 0.75294 RG 28.99 332.98 m 568.1 332.98 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 295.57 m 568.1 295.57 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 370.39 m 568.1 370.39 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 332.98 m 568.1 332.98 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 295.57 m 568.1 295.57 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 272.74 m 568.1 272.74 l S 0.001 w [] 0 d [] 0 d 2.25 w 30.07 371.47 m 30.07 271.66 l S 0.001 w [] 0 d [] 0 d 2.25 w 298.37 371.47 m 298.37 271.66 l S 0.001 w [] 0 d [] 0 d 2.25 w 430.37 371.47 m 430.37 271.66 l S 0.001 w [] 0 d [] 0 d 2.25 w 567.02 371.47 m 567.02 271.66 l S 0.001 w [] 0 d /F1 12 Tf BT 1 0 0 1 34.05 354.2 Tm (mental disorder, excluding learning )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 339.63 Tm (disability or dementia)Tj ET /F1 12 Tf BT 1 0 0 1 302.35 354.2 Tm (28)Tj ET /F1 12 Tf BT 1 0 0 1 434.35 354.2 Tm (0)Tj ET /F1 12 Tf BT 1 0 0 1 34.05 316.8 Tm (old age, not falling within any other )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 302.21 Tm (category)Tj ET /F1 12 Tf BT 1 0 0 1 302.35 316.8 Tm (0)Tj ET /F1 12 Tf BT 1 0 0 1 434.35 316.8 Tm (53)Tj ET /F1 12 Tf BT 1 0 0 1 34.05 279.39 Tm (physical disability)Tj ET /F1 12 Tf BT 1 0 0 1 302.35 279.39 Tm (2)Tj ET /F1 12 Tf BT 1 0 0 1 434.35 279.39 Tm (0)Tj ET 0.95294 0.95294 0.95294 RG 118.23 w 32.32 191 m 564.77 191 l S 0.001 w [] 0 d 2.25 w 0.75294 0.75294 0.75294 RG 28.99 229.54 m 567.8 229.54 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 192.13 m 568.1 192.13 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 169.29 m 568.1 169.29 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 252.37 m 567.8 252.37 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 229.54 m 568.1 229.54 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 192.13 m 568.1 192.13 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 169.29 m 568.1 169.29 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 131.88 m 568.1 131.88 l S 0.001 w [] 0 d [] 0 d 2.25 w 30.07 253.44 m 30.07 130.81 l S 0.001 w [] 0 d [] 0 d 2.25 w 566.72 253.44 m 566.72 130.81 l S 0.001 w [] 0 d /F1 12 Tf BT 1 0 0 1 34.05 236.18 Tm (Conditions of registration:)Tj ET /F1 12 Tf BT 1 0 0 1 34.05 213.35 Tm (2 named males and 1 named female service user under 52 years of age within the )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 198.77 Tm (overall number of 56)Tj ET /F1 12 Tf BT 1 0 0 1 34.05 175.94 Tm (No more than 56 persons shall be accommodated at any one time.)Tj ET /F1 12 Tf BT 1 0 0 1 34.05 153.11 Tm (One named service user in the category Mental Disorder, excluding learning disability )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 138.53 Tm (or dementia under 52 years old may be accommodated)Tj ET 0.95294 0.95294 0.95294 RG 20.58 w 31.2 117.1 m 315.25 117.1 l S 0.001 w 1 1 1 RG 20.58 w 317.5 117.1 m 346.55 117.1 l S 0.001 w 20.58 w 348.8 117.1 m 377.9 117.1 l S 0.001 w 20.58 w 380.15 117.1 m 409.2 117.1 l S 0.001 w 20.58 w 411.45 117.1 m 440.55 117.1 l S 0.001 w 20.58 w 442.8 117.1 m 471.9 117.1 l S 0.001 w 20.58 w 474.15 117.1 m 503.2 117.1 l S 0.001 w 20.58 w 505.45 117.1 m 534.55 117.1 l S 0.001 w 20.58 w 536.8 117.1 m 565.9 117.1 l S 0.001 w [] 0 d 2.25 w 0.75294 0.75294 0.75294 RG 28.99 128.51 m 568.1 128.51 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 105.68 m 568.1 105.68 l S 0.001 w [] 0 d [] 0 d 2.25 w 30.07 129.59 m 30.07 104.6 l S 0.001 w [] 0 d [] 0 d 2.25 w 316.37 129.59 m 316.37 104.6 l S 0.001 w [] 0 d [] 0 d 2.25 w 347.67 129.59 m 347.67 104.6 l S 0.001 w [] 0 d [] 0 d 2.25 w 379.02 129.59 m 379.02 104.6 l S 0.001 w [] 0 d [] 0 d 2.25 w 410.32 129.59 m 410.32 104.6 l S 0.001 w [] 0 d [] 0 d 2.25 w 441.67 129.59 m 441.67 104.6 l S 0.001 w [] 0 d [] 0 d 2.25 w 473.02 129.59 m 473.02 104.6 l S 0.001 w [] 0 d [] 0 d 2.25 w 504.32 129.59 m 504.32 104.6 l S 0.001 w [] 0 d [] 0 d 2.25 w 535.67 129.59 m 535.67 104.6 l S 0.001 w [] 0 d [] 0 d 2.25 w 567.02 129.59 m 567.02 104.6 l S 0.001 w [] 0 d /F1 12 Tf BT 1 0 0 1 34.05 112.32 Tm (Date of last inspection)Tj ET 0.95294 0.95294 0.95294 RG 17 w 31.2 93.81 m 565.9 93.81 l S 0.001 w [] 0 d 2.25 w 0.75294 0.75294 0.75294 RG 28.99 84.18 m 568.1 84.18 l S 0.001 w [] 0 d [] 0 d 2.25 w 30.07 85.26 m 30.07 34.72 l S 0.001 w [] 0 d [] 0 d 2.25 w 567.02 85.26 m 567.02 34.72 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 103.43 m 568.1 103.43 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 84.18 m 568.1 84.18 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 35.8 m 568.1 35.8 l S 0.001 w [] 0 d [] 0 d 2.25 w 30.07 104.51 m 30.07 83.1 l S 0.001 w [] 0 d [] 0 d 2.25 w 567.02 104.51 m 567.02 83.1 l S 0.001 w [] 0 d /F1 12 Tf BT 1 0 0 1 35.5 90.25 Tm (Brief description of the )Tj ET /F1 12 Tf BT 1 0 0 1 177.31 90.25 Tm (care home)Tj ET /F1 12 Tf BT 1 0 0 1 35.5 71 Tm (Rodney House is a large former hotel, situated in a conservation area close to )Tj ET /F1 12 Tf BT 1 0 0 1 35.5 53.99 Tm (Liverpool city centre. Both of Liverpool's cathedrals, shops, libraries and museums are )Tj ET endstream endobj 8 0 obj<>/ProcSet [/PDF /Text /ImageB /ImageC /ImageI]>>/MediaBox[0 0 612 792]>> endobj 9 0 obj <>stream 0 J 0.75294 0.75294 0.75294 RG 19.36 w 28.35 20.75 m 583.65 20.75 l S 0.001 w /F1 11 Tf 0 0 0 rg BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 31.2 16.38 Tm (Care Homes for Older People)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F1 11 Tf BT 1 0 0 1 491.55 16.38 Tm (Page)Tj ET /F1 11 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 522.07 16.38 Tm (3)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F1 11 Tf BT 1 0 0 1 529.07 16.38 Tm ( of )Tj ET /F1 11 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 547.36 16.38 Tm (17)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr 0.95294 0.95294 0.95294 RG 17 w 31.2 776.72 m 565.9 776.72 l S 0.001 w [] 0 d 2.25 w 0.75294 0.75294 0.75294 RG 28.99 767.1 m 568.1 767.1 l S 0.001 w [] 0 d [] 0 d 2.25 w 30.07 768.18 m 30.07 525.77 l S 0.001 w [] 0 d [] 0 d 2.25 w 567.02 768.18 m 567.02 525.77 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 786.35 m 568.1 786.35 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 767.1 m 568.1 767.1 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 526.85 m 568.1 526.85 l S 0.001 w [] 0 d [] 0 d 2.25 w 30.07 787.43 m 30.07 766.02 l S 0.001 w [] 0 d [] 0 d 2.25 w 567.02 787.43 m 567.02 766.02 l S 0.001 w [] 0 d /F1 12 Tf BT 1 0 0 1 35.5 773.16 Tm (Brief description of the )Tj ET /F1 12 Tf BT 1 0 0 1 177.31 773.16 Tm (care home)Tj ET /F1 12 Tf BT 1 0 0 1 33.25 756.16 Tm (within walking distance of the home. Accommodation is provided in single rooms \(56\), )Tj ET /F1 12 Tf BT 1 0 0 1 33.25 739.16 Tm (on three floors with lift and stair access. There are two lounges and a designated )Tj ET /F1 12 Tf BT 1 0 0 1 33.25 722.16 Tm (smoking room on the ground floor with dining rooms situated on the ground floor and )Tj ET /F1 12 Tf BT 1 0 0 1 33.25 705.16 Tm (the basement area. On street parking is limited.)Tj ET /F1 12 Tf BT 1 0 0 1 33.25 688.16 Tm ()Tj ET /F1 12 Tf BT 1 0 0 1 33.25 671.16 Tm (Rodney House is registered to provide care and support to older people. Many of the )Tj ET /F1 12 Tf BT 1 0 0 1 33.25 654.16 Tm (service users are self-caring, though they need support and reminding to maintain )Tj ET /F1 12 Tf BT 1 0 0 1 33.25 637.16 Tm (personal standards of health and hygiene.)Tj ET /F1 12 Tf BT 1 0 0 1 33.25 620.16 Tm ()Tj ET /F1 12 Tf BT 1 0 0 1 33.25 603.16 Tm (A copy of the most recent inspection report by the Care Quality Commission is )Tj ET /F1 12 Tf BT 1 0 0 1 33.25 586.16 Tm (available from the manager.)Tj ET /F1 12 Tf BT 1 0 0 1 33.25 569.16 Tm ()Tj ET /F1 12 Tf BT 1 0 0 1 33.25 552.16 Tm (The current scale of weekly charges is 270.00 to 390.00)Tj ET /F1 12 Tf BT 1 0 0 1 33.25 535.16 Tm ()Tj ET endstream endobj 10 0 obj<>/ProcSet [/PDF /Text /ImageB /ImageC /ImageI]>>/MediaBox[0 0 612 792]>> endobj 11 0 obj <>stream 0 J 0.75294 0.75294 0.75294 RG 19.36 w 28.35 20.75 m 583.65 20.75 l S 0.001 w /F1 11 Tf 0 0 0 rg BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 31.2 16.38 Tm (Care Homes for Older People)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F1 11 Tf BT 1 0 0 1 491.55 16.38 Tm (Page)Tj ET /F1 11 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 522.07 16.38 Tm (4)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F1 11 Tf BT 1 0 0 1 529.07 16.38 Tm ( of )Tj ET /F1 11 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 547.36 16.38 Tm (17)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F1 14 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 28.35 745.27 Tm (What we found:)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr 1 1 1 RG 691.53 w 31.2 389.44 m 580.26 389.44 l S 0.001 w [] 0 d 2.25 w 0.75294 0.75294 0.75294 RG 28.99 736.33 m 582.46 736.33 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 42.55 m 582.46 42.55 l S 0.001 w [] 0 d [] 0 d 2.25 w 30.07 737.41 m 30.07 41.47 l S 0.001 w [] 0 d [] 0 d 2.25 w 581.38 737.41 m 581.38 41.47 l S 0.001 w [] 0 d /F1 12 Tf BT 1 0 0 1 34.05 720.15 Tm (We carried out this visit to make sure medicines were being handled safely. The )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 705.57 Tm (inspection was carried out by a pharmacist inspector and it lasted eight hours. We )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 690.98 Tm (checked a sample of medicines records, medicines stock and people's care plans. Overall )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 676.41 Tm (we found some shortfalls in the way medicines were being handled that were placing the )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 661.83 Tm (health and wellbeing of people at unnecessary risk.)Tj ET /F1 12 Tf BT 1 0 0 1 34.05 647.24 Tm ()Tj ET /F1 12 Tf BT 1 0 0 1 34.05 632.66 Tm (When we checked the medicines records against medicines stock we found a clear system )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 618.09 Tm (of stock control that made checking medicines simple and easy to do, stock was usually )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 603.51 Tm (recorded correctly on receipt into the home, as were medicines disposed of. However, we )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 588.92 Tm (found numerous medicines were not given to people. Of the records we checked we )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 574.34 Tm (found at least ninety-two doses of medicines were missed in the last month for fourteen )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 559.77 Tm (people because their medicines were not available to give. The manager and owner both )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 545.18 Tm (explained that they had just started using a new pharmacy and there had been some )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 530.6 Tm (problems obtaining a continuous supply. We found one person went without their )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 516.03 Tm (medicine used to control epilepsy for two days, two people went without some strong )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 501.45 Tm (medicines to help with their mental health problems for 8 days and other people missed )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 486.86 Tm (medicines such as inhalers for asthma, medicines to control excessive stomach acid, )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 472.29 Tm (vitamin supplements and painkillers. Going without prescribed medicines can seriously )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 457.7 Tm (affect a person's health and wellbeing.)Tj ET /F1 12 Tf BT 1 0 0 1 34.05 443.13 Tm ()Tj ET /F1 12 Tf BT 1 0 0 1 34.05 428.55 Tm (We checked a sample of the medicines records and found numerous medicines were not )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 413.96 Tm (given to people because they had been refused or staff had not given them because that )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 399.39 Tm (person had been drinking alcohol. When we checked the records of these people we )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 384.8 Tm (found their care plans had little information about how these issues were to be safely )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 370.23 Tm (managed, which means some medicines might be unnecessarily omitted. We also found )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 355.64 Tm (that when medicines were refused staff did not always attempt to give them at a later )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 341.07 Tm (time. Going without medicines can seriously affect a person's health and wellbeing.)Tj ET /F1 12 Tf BT 1 0 0 1 34.05 326.48 Tm ()Tj ET /F1 12 Tf BT 1 0 0 1 34.05 311.9 Tm (We looked at a further sample of care plans and records to check if medicines were )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 297.33 Tm (properly reflected in them. Several people that were prescribed 'when required' medicines )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 282.74 Tm (did not have any information about how and under what circumstances they should be )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 268.17 Tm (given. One person that was being given a medicine used to help anxiety had no written )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 253.59 Tm (guidance about how it should be used. We gave some advice to the manager and the )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 239.01 Tm (owner about these issues because having clear written plans helps make sure people get )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 224.43 Tm (their medicines when they need them.)Tj ET /F1 12 Tf BT 1 0 0 1 34.05 209.85 Tm ()Tj ET /F1 12 Tf BT 1 0 0 1 34.05 195.26 Tm (We looked at how people were supported to look after their medicines and found the )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 180.68 Tm (paperwork was incomplete. No risk assessments had been carried out and care plans did )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 166.1 Tm (not have any information about how people were to be supported. One person that we )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 151.52 Tm (spoke with was looking after one of their own medicines but when we checked their )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 136.95 Tm (medicines records and care plan we found no information about this. Having up to date )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 122.36 Tm (care plans helps make sure people receive the right amount of support to manage their )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 107.79 Tm (medicines safely.)Tj ET /F1 12 Tf BT 1 0 0 1 34.05 93.21 Tm ()Tj ET /F1 12 Tf BT 1 0 0 1 34.05 78.63 Tm (We checked how controlled drugs \(medicines that can be misused\) were handled. A )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 64.04 Tm (cupboard was used for storage but this was not suitable and was not properly attached to )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 49.47 Tm (the wall so it did not meet the requirements of the law. A special register was used for )Tj ET endstream endobj 12 0 obj<>/ProcSet [/PDF /Text /ImageB /ImageC /ImageI]>>/MediaBox[0 0 612 792]>> endobj 13 0 obj <>stream 0 J 0.75294 0.75294 0.75294 RG 19.36 w 28.35 20.75 m 583.65 20.75 l S 0.001 w /F1 11 Tf 0 0 0 rg BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 31.2 16.38 Tm (Care Homes for Older People)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F1 11 Tf BT 1 0 0 1 491.55 16.38 Tm (Page)Tj ET /F1 11 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 522.07 16.38 Tm (5)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F1 11 Tf BT 1 0 0 1 529.07 16.38 Tm ( of )Tj ET /F1 11 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 547.36 16.38 Tm (17)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr 1 1 1 RG 163.38 w 31.2 703.53 m 580.26 703.53 l S 0.001 w [] 0 d 2.25 w 0.75294 0.75294 0.75294 RG 28.99 786.35 m 582.46 786.35 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 620.72 m 582.46 620.72 l S 0.001 w [] 0 d [] 0 d 2.25 w 30.07 787.43 m 30.07 619.64 l S 0.001 w [] 0 d [] 0 d 2.25 w 581.38 787.43 m 581.38 619.64 l S 0.001 w [] 0 d /F1 12 Tf BT 1 0 0 1 31.8 775.41 Tm (record keeping and the entries we checked were usually witnessed, accurate and )Tj ET /F1 12 Tf BT 1 0 0 1 31.8 760.84 Tm (complete. Witnessed records and secure storage of controlled drugs help prevent )Tj ET /F1 12 Tf BT 1 0 0 1 31.8 746.26 Tm (mishandling and misuse.)Tj ET /F1 12 Tf BT 1 0 0 1 31.8 731.67 Tm ()Tj ET /F1 12 Tf BT 1 0 0 1 31.8 717.09 Tm (We looked at how staff were trained and how medicines were checked. We saw no formal )Tj ET /F1 12 Tf BT 1 0 0 1 31.8 702.52 Tm (recorded audits \(checks of the medicines\) although we did see some paperwork that the )Tj ET /F1 12 Tf BT 1 0 0 1 31.8 687.93 Tm (manager was planning to use. The manager said staff had received regular medicines )Tj ET /F1 12 Tf BT 1 0 0 1 31.8 673.35 Tm (training and their competency in handling medicines had been formally assessed. We )Tj ET /F1 12 Tf BT 1 0 0 1 31.8 658.78 Tm (gave some advice about how medicines should be handled and how to improve the audits )Tj ET /F1 12 Tf BT 1 0 0 1 31.8 644.2 Tm (to help make sure medicines are given to people correctly and to help make sure staff )Tj ET /F1 12 Tf BT 1 0 0 1 31.8 629.61 Tm (have the necessary skills.)Tj ET /F1 14 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 28.35 602.65 Tm (What the care home)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F1 14 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 175.95 602.65 Tm (does well:)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr 1 1 1 RG 20.58 w 31.2 581.17 m 580.26 581.17 l S 0.001 w [] 0 d 2.25 w 0.75294 0.75294 0.75294 RG 28.99 592.59 m 582.46 592.59 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 569.76 m 582.46 569.76 l S 0.001 w [] 0 d [] 0 d 2.25 w 30.07 593.66 m 30.07 568.68 l S 0.001 w [] 0 d [] 0 d 2.25 w 581.38 593.66 m 581.38 568.68 l S 0.001 w [] 0 d /F1 12 Tf BT 1 0 0 1 34.05 576.4 Tm (We found no significant examples of good practice when handling medicines.)Tj ET /F1 14 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 28.35 549.43 Tm (What they could do better:)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr 1 1 1 RG 239.28 w 31.2 418.61 m 580.26 418.61 l S 0.001 w [] 0 d 2.25 w 0.75294 0.75294 0.75294 RG 28.99 539.37 m 582.46 539.37 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 297.84 m 582.46 297.84 l S 0.001 w [] 0 d [] 0 d 2.25 w 30.07 540.45 m 30.07 296.76 l S 0.001 w [] 0 d [] 0 d 2.25 w 581.38 540.45 m 581.38 296.76 l S 0.001 w [] 0 d /F1 12 Tf BT 1 0 0 1 34.05 523.18 Tm (Medicines must be given to people 'as prescribed' and must not be allowed to run out of )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 508.61 Tm (stock because missing medicines can seriously affect a person's health and wellbeing.)Tj ET /F1 12 Tf BT 1 0 0 1 34.05 494.02 Tm ()Tj ET /F1 12 Tf BT 1 0 0 1 34.05 479.45 Tm (For people that look after their own medicines a regularly reviewed written risk )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 464.86 Tm (assessment and care plan must be developed so that they receive the right amount of )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 450.29 Tm (support from staff to do it safely.)Tj ET /F1 12 Tf BT 1 0 0 1 34.05 435.7 Tm ()Tj ET /F1 12 Tf BT 1 0 0 1 34.05 421.13 Tm (When people are not taking their medicines 'as prescribed' appropriate action must be )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 406.55 Tm (taken and suitable records must be made to help make sure their health and wellbeing is )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 391.96 Tm (protected.)Tj ET /F1 12 Tf BT 1 0 0 1 34.05 377.39 Tm ()Tj ET /F1 12 Tf BT 1 0 0 1 34.05 362.8 Tm (Controlled drugs \(medicines that can be misused\) must be stored in a legally compliant )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 348.23 Tm (controlled drug cupboard to help prevent mishandling and misuse.)Tj ET /F1 12 Tf BT 1 0 0 1 34.05 333.64 Tm ()Tj ET /F1 12 Tf BT 1 0 0 1 34.05 319.07 Tm (An effective system for checking and auditing medicines must be developed to help make )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 304.48 Tm (sure medicines are handled safely.)Tj ET /F1 12 Tf BT 1 0 0 1 28.35 279.53 Tm (If you want to know what action the person responsible for this care home)Tj ET /F1 12 Tf BT 1 0 0 1 483.55 279.53 Tm (is taking )Tj ET /F1 12 Tf BT 1 0 0 1 28.35 263.53 Tm (following this report, you can contact them using the details set out on page 2.)Tj ET endstream endobj 14 0 obj<>/ProcSet [/PDF /Text /ImageB /ImageC /ImageI]>>/MediaBox[0 0 612 792]>> endobj 16 0 obj <>stream 0 J 0.75294 0.75294 0.75294 RG 19.36 w 28.35 20.75 m 583.65 20.75 l S 0.001 w /F1 11 Tf 0 0 0 rg BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 31.2 16.38 Tm (Care Homes for Older People)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F1 11 Tf BT 1 0 0 1 491.55 16.38 Tm (Page)Tj ET /F1 11 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 522.07 16.38 Tm (6)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F1 11 Tf BT 1 0 0 1 529.07 16.38 Tm ( of )Tj ET /F1 11 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 547.36 16.38 Tm (17)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr 0.95294 0.95294 0.95294 RG 36.25 w 29.47 752.7 m 564.97 752.7 l S 0.001 w [] 0 d 2.25 w 0.75294 0.75294 0.75294 RG 26.14 753.83 m 568.3 753.83 l S 0.001 w [] 0 d [] 0 d 2.25 w 26.14 773.08 m 568.3 773.08 l S 0.001 w [] 0 d [] 0 d 2.25 w 26.14 753.83 m 568.3 753.83 l S 0.001 w [] 0 d [] 0 d 2.25 w 26.14 734.58 m 568.3 734.58 l S 0.001 w [] 0 d [] 0 d 2.25 w 27.22 774.15 m 27.22 733.5 l S 0.001 w [] 0 d [] 0 d 2.25 w 423.22 754.9 m 423.22 733.5 l S 0.001 w [] 0 d [] 0 d 2.25 w 468.22 754.9 m 468.22 733.5 l S 0.001 w [] 0 d [] 0 d 2.25 w 495.22 754.9 m 495.22 733.5 l S 0.001 w [] 0 d [] 0 d 2.25 w 540.22 754.9 m 540.22 733.5 l S 0.001 w [] 0 d [] 0 d 2.25 w 567.22 774.15 m 567.22 733.5 l S 0.001 w [] 0 d /F1 12 Tf BT 1 0 0 1 33.75 759.89 Tm (Are there any outstanding requirements from the last inspection?)Tj ET /F1 12 Tf BT 1 0 0 1 429.75 740.64 Tm (Yes)Tj ET /F2 12 Tf BT 1 0 0 1 476.37 742.58 Tm (5)Tj ET /F1 12 Tf BT 1 0 0 1 501.75 740.64 Tm (No)Tj ET /F2 12 Tf BT 1 0 0 1 546.75 742.58 Tm ()Tj ET 0.95294 0.95294 0.95294 RG 635.4 w 32.32 361.38 m 564.97 361.38 l S 0.001 w 1 1 1 RG 125.64 w 31.2 513.4 m 91.05 513.4 l S 0.001 w 125.64 w 93.3 513.4 m 197.4 513.4 l S 0.001 w 125.64 w 199.65 513.4 m 289.45 513.4 l S 0.001 w 125.64 w 291.7 513.4 m 473.8 513.4 l S 0.001 w 125.64 w 476.05 513.4 m 566.1 513.4 l S 0.001 w 198.54 w 31.2 349.06 m 91.05 349.06 l S 0.001 w 198.54 w 93.3 349.06 m 197.4 349.06 l S 0.001 w 198.54 w 199.65 349.06 m 289.45 349.06 l S 0.001 w 198.54 w 291.7 349.06 m 473.8 349.06 l S 0.001 w 198.54 w 476.05 349.06 m 566.1 349.06 l S 0.001 w 204.99 w 31.2 145.04 m 91.05 145.04 l S 0.001 w 204.99 w 93.3 145.04 m 197.4 145.04 l S 0.001 w 204.99 w 199.65 145.04 m 289.45 145.04 l S 0.001 w 204.99 w 291.7 145.04 m 473.8 145.04 l S 0.001 w 204.99 w 476.05 145.04 m 566.1 145.04 l S 0.001 w [] 0 d 2.25 w 0.75294 0.75294 0.75294 RG 28.99 449.45 m 568.3 449.45 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 248.66 m 568.3 248.66 l S 0.001 w [] 0 d [] 0 d 2.25 w 30.07 578.42 m 30.07 40.35 l S 0.001 w [] 0 d [] 0 d 2.25 w 567.22 578.42 m 567.22 40.35 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 609.9 m 568.4 609.9 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 577.34 m 568.3 577.34 l S 0.001 w [] 0 d [] 0 d 2.25 w 92.17 578.42 m 92.17 40.35 l S 0.001 w [] 0 d [] 0 d 2.25 w 198.52 578.42 m 198.52 40.35 l S 0.001 w [] 0 d [] 0 d 2.25 w 290.57 578.42 m 290.57 40.35 l S 0.001 w [] 0 d [] 0 d 2.25 w 474.92 578.42 m 474.92 40.35 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 681.33 m 568.4 681.33 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 609.9 m 568.4 609.9 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 577.34 m 568.4 577.34 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 449.45 m 568.3 449.45 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 248.66 m 568.3 248.66 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 41.42 m 568.3 41.42 l S 0.001 w [] 0 d [] 0 d 2.25 w 30.07 682.4 m 30.07 576.27 l S 0.001 w [] 0 d [] 0 d 2.25 w 92.12 610.97 m 92.12 576.27 l S 0.001 w [] 0 d [] 0 d 2.25 w 198.52 610.97 m 198.52 576.27 l S 0.001 w [] 0 d [] 0 d 2.25 w 290.62 610.97 m 290.62 576.27 l S 0.001 w [] 0 d [] 0 d 2.25 w 475.02 610.97 m 475.02 576.27 l S 0.001 w [] 0 d [] 0 d 2.25 w 567.32 682.4 m 567.32 576.27 l S 0.001 w [] 0 d /F1 16 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 31.2 664.12 Tm (Outstanding statutory requirements)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F1 12 Tf BT 1 0 0 1 34.05 645.7 Tm (These are requirements that were set at the previous inspection, but have still not )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 631.12 Tm (been met.)Tj ET /F1 12 Tf BT 1 0 0 1 95.57 631.12 Tm ( )Tj ET /F1 12 Tf BT 1 0 0 1 104.02 631.12 Tm (They say what the registered person had to do to meet the Care Standards )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 616.54 Tm (Act 2000, )Tj ET /F1 12 Tf BT 1 0 0 1 96.58 616.54 Tm ( Regulations 2001 and the National Minimum Standards.)Tj ET /F1 10 Tf BT 1 0 0 1 31.2 598.72 Tm (No.)Tj ET /F1 10 Tf BT 1 0 0 1 96.1 595.72 Tm (Standard)Tj ET /F1 10 Tf BT 1 0 0 1 202.5 595.72 Tm (Regulation)Tj ET /F1 10 Tf BT 1 0 0 1 294.6 595.72 Tm (Requirement)Tj ET /F1 10 Tf BT 1 0 0 1 479 595.72 Tm (Timescale for )Tj ET /F1 10 Tf BT 1 0 0 1 479 583.57 Tm (action)Tj ET /F1 12 Tf BT 1 0 0 1 34.05 561.16 Tm (1)Tj ET /F1 12 Tf BT 1 0 0 1 96.15 561.16 Tm (1)Tj ET /F1 12 Tf BT 1 0 0 1 202.5 561.16 Tm (6)Tj ET /F1 12 Tf BT 1 0 0 1 294.55 561.16 Tm (The statement of purpose )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 546.58 Tm (must accurately reflect the )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 532 Tm (services and facilities being )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 517.42 Tm (provided at Rodney House. )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 502.84 Tm (With particular regard to the )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 488.26 Tm (service user categories.)Tj ET /F1 12 Tf BT 1 0 0 1 294.55 473.68 Tm ()Tj ET /F1 12 Tf BT 1 0 0 1 294.55 456.1 Tm ()Tj ET /F1 12 Tf BT 1 0 0 1 478.9 561.16 Tm (30/05/2008)Tj ET /F1 12 Tf BT 1 0 0 1 34.05 433.27 Tm (2)Tj ET /F1 12 Tf BT 1 0 0 1 96.15 433.27 Tm (1)Tj ET /F1 12 Tf BT 1 0 0 1 202.5 433.27 Tm (4)Tj ET /F1 12 Tf BT 1 0 0 1 294.55 433.27 Tm (The statement of purpose )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 418.69 Tm (must accurately reflect the )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 404.11 Tm (range of needs that Rodney )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 389.53 Tm (House is intended to meet )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 374.95 Tm (and the services and facilities )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 360.37 Tm (to be provided. )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 342.79 Tm ()Tj ET /F1 12 Tf BT 1 0 0 1 294.55 328.21 Tm (This is to ensure prospective )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 313.63 Tm (service users', their relatives )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 299.05 Tm (or supporters can have )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 284.47 Tm (sufficient information on )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 269.89 Tm (which to make an informed )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 255.31 Tm (choice/decision.)Tj ET /F1 12 Tf BT 1 0 0 1 478.9 433.27 Tm (14/05/2009)Tj ET /F1 12 Tf BT 1 0 0 1 34.05 232.48 Tm (3)Tj ET /F1 12 Tf BT 1 0 0 1 96.15 232.48 Tm (3)Tj ET /F1 12 Tf BT 1 0 0 1 202.5 232.48 Tm (14)Tj ET /F1 12 Tf BT 1 0 0 1 294.55 232.48 Tm (A full assessment of needs )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 217.9 Tm (must be undertaken prior to )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 203.32 Tm (an offer of placement being )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 188.74 Tm (made to a prospective )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 174.16 Tm (service user. )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 156.58 Tm ()Tj ET /F1 12 Tf BT 1 0 0 1 294.55 142 Tm (This is to ensure Rodney )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 127.42 Tm (House is confident it can )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 112.84 Tm (meet the identified needs )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 98.26 Tm (and lifestyle choices of a )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 83.68 Tm (prospective service users' )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 69.1 Tm (and that they do not have a )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 54.52 Tm (negative impact on the )Tj 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279.18 Tm (numbers to meet the needs )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 264.61 Tm (of the service user group.)Tj ET /F1 12 Tf BT 1 0 0 1 294.55 247.02 Tm ()Tj ET /F1 12 Tf BT 1 0 0 1 294.55 232.45 Tm (This is to ensure there are )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 217.87 Tm (opportunities for service )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 203.29 Tm (users to spend time together )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 188.71 Tm (if they so choose.)Tj ET /F1 12 Tf BT 1 0 0 1 478.9 308.35 Tm (30/06/2009)Tj ET /F1 12 Tf BT 1 0 0 1 34.05 165.88 Tm (21)Tj ET /F1 12 Tf BT 1 0 0 1 96.15 165.88 Tm (22)Tj ET /F1 12 Tf BT 1 0 0 1 202.5 165.88 Tm (23)Tj ET /F1 12 Tf BT 1 0 0 1 294.55 165.88 Tm (service users must be )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 151.29 Tm (supported to be able to )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 136.71 Tm (independently access the )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 122.14 Tm (entance of the home or an )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 107.56 Tm (alternative access must be )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 92.97 Tm (made available.)Tj ET /F1 12 Tf BT 1 0 0 1 294.55 75.39 Tm ()Tj ET /F1 12 Tf BT 1 0 0 1 294.55 60.81 Tm (This is to ensure service )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 46.24 Tm (users can independently )Tj ET /F1 12 Tf BT 1 0 0 1 478.9 165.88 Tm (20/07/2009)Tj ET endstream endobj 28 0 obj<>/ProcSet [/PDF /Text /ImageB /ImageC /ImageI]>>/MediaBox[0 0 612 792]>> endobj 29 0 obj <>stream 0 J 0.75294 0.75294 0.75294 RG 19.36 w 28.35 20.75 m 583.65 20.75 l S 0.001 w /F1 11 Tf 0 0 0 rg BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 31.2 16.38 Tm (Care Homes for Older People)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F1 11 Tf BT 1 0 0 1 491.55 16.38 Tm (Page)Tj ET /F1 11 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 522.07 16.38 Tm (12)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F1 11 Tf BT 1 0 0 1 536.06 16.38 Tm ( of )Tj ET /F1 11 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 554.36 16.38 Tm (17)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr 0.95294 0.95294 0.95294 RG 739.3 w 32.32 414.45 m 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631.78 Tm (25)Tj ET /F1 12 Tf BT 1 0 0 1 202.5 631.78 Tm (23)Tj ET /F1 12 Tf BT 1 0 0 1 294.55 631.78 Tm (The temperature in all areas )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 617.2 Tm (of the home must be )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 602.61 Tm (maintained at a comfortable )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 588.03 Tm (temperature. )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 570.46 Tm ()Tj ET /F1 12 Tf BT 1 0 0 1 294.55 555.88 Tm (This is to ensure service )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 541.29 Tm (users health and welfare is )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 526.72 Tm (maintained by living in an )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 512.14 Tm (environment that is warm )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 497.55 Tm (and comfortable.)Tj ET /F1 12 Tf BT 1 0 0 1 478.9 631.78 Tm (20/04/2009)Tj ET /F1 12 Tf BT 1 0 0 1 34.05 474.73 Tm (23)Tj ET /F1 12 Tf BT 1 0 0 1 96.15 474.73 Tm (27)Tj ET /F1 12 Tf BT 1 0 0 1 202.5 474.73 Tm (18)Tj ET /F1 12 Tf BT 1 0 0 1 294.55 474.73 Tm (Staff members employed by )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 460.14 Tm (the home must have the )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 445.57 Tm (skills and expertise to )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 430.98 Tm (support service users )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 416.4 Tm (appropriately and safely. )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 401.83 Tm (Particularly with regard to )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 387.24 Tm (the use of physical )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 372.67 Tm (intervention and conflict )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 358.08 Tm (resolution training. )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 340.51 Tm ()Tj ET /F1 12 Tf BT 1 0 0 1 294.55 325.92 Tm (This is to ensure service )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 311.35 Tm (users are supported in a safe )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 296.77 Tm (and supportive manner and )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 282.18 Tm (results in positive outcomes )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 267.61 Tm (in their daily lives. )Tj ET /F1 12 Tf BT 1 0 0 1 478.9 474.73 Tm (22/06/2009)Tj ET /F1 12 Tf BT 1 0 0 1 34.05 244.77 Tm (24)Tj ET /F1 12 Tf BT 1 0 0 1 96.15 244.77 Tm (27)Tj ET /F1 12 Tf BT 1 0 0 1 202.5 244.77 Tm (18)Tj ET /F1 12 Tf BT 1 0 0 1 294.55 244.77 Tm (The training programme for )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 230.2 Tm (the staff team must be )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 215.62 Tm (reviewed. To ensure they )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 201.04 Tm (have the knowledge and )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 186.46 Tm (skills to support residents )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 171.88 Tm (with more specialised needs )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 157.29 Tm (such as alcohol dependency, )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 142.71 Tm (cognitive impairment and )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 128.13 Tm (learning disabilities.)Tj ET /F1 12 Tf BT 1 0 0 1 294.55 113.56 Tm ()Tj ET /F1 12 Tf BT 1 0 0 1 294.55 95.97 Tm ()Tj ET /F1 12 Tf BT 1 0 0 1 478.9 244.77 Tm (30/07/2008)Tj ET /F1 12 Tf BT 1 0 0 1 34.05 73.14 Tm (25)Tj ET /F1 12 Tf BT 1 0 0 1 96.15 73.14 Tm (28)Tj ET /F1 12 Tf BT 1 0 0 1 202.5 73.14 Tm (18)Tj ET /F1 12 Tf BT 1 0 0 1 294.55 73.14 Tm (A detailed training plan must )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 58.56 Tm (be produced, which ensures )Tj ET /F1 12 Tf BT 1 0 0 1 478.9 73.14 Tm (18/05/2009)Tj ET endstream endobj 30 0 obj<>/ProcSet [/PDF /Text /ImageB /ImageC /ImageI]>>/MediaBox[0 0 612 792]>> endobj 31 0 obj <>stream 0 J 0.75294 0.75294 0.75294 RG 19.36 w 28.35 20.75 m 583.65 20.75 l S 0.001 w /F1 11 Tf 0 0 0 rg BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 31.2 16.38 Tm (Care Homes for Older People)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F1 11 Tf BT 1 0 0 1 491.55 16.38 Tm (Page)Tj ET /F1 11 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 522.07 16.38 Tm (13)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F1 11 Tf BT 1 0 0 1 536.06 16.38 Tm ( of )Tj ET /F1 11 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 554.36 16.38 Tm (17)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr 0.95294 0.95294 0.95294 RG 739.3 w 32.32 414.45 m 564.97 414.45 l S 0.001 w 1 1 1 RG 140.22 w 31.2 611.14 m 91.05 611.14 l S 0.001 w 140.22 w 93.3 611.14 m 197.4 611.14 l S 0.001 w 140.22 w 199.65 611.14 m 289.45 611.14 l S 0.001 w 140.22 w 291.7 611.14 m 473.8 611.14 l S 0.001 w 140.22 w 476.05 611.14 m 566.1 611.14 l S 0.001 w 154.8 w 31.2 461.38 m 91.05 461.38 l S 0.001 w 154.8 w 93.3 461.38 m 197.4 461.38 l S 0.001 w 154.8 w 199.65 461.38 m 289.45 461.38 l S 0.001 w 154.8 w 291.7 461.38 m 473.8 461.38 l S 0.001 w 154.8 w 476.05 461.38 m 566.1 461.38 l S 0.001 w 154.8 w 31.2 304.33 m 91.05 304.33 l S 0.001 w 154.8 w 93.3 304.33 m 197.4 304.33 l S 0.001 w 154.8 w 199.65 304.33 m 289.45 304.33 l S 0.001 w 154.8 w 291.7 304.33 m 473.8 304.33 l S 0.001 w 154.8 w 476.05 304.33 m 566.1 304.33 l S 0.001 w 181 w 31.2 134.18 m 91.05 134.18 l S 0.001 w 181 w 93.3 134.18 m 197.4 134.18 l S 0.001 w 181 w 199.65 134.18 m 289.45 134.18 l S 0.001 w 181 w 291.7 134.18 m 473.8 134.18 l S 0.001 w 181 w 476.05 134.18 m 566.1 134.18 l S 0.001 w [] 0 d 2.25 w 0.75294 0.75294 0.75294 RG 28.99 539.9 m 568.3 539.9 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 382.85 m 568.3 382.85 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 225.8 m 568.3 225.8 l S 0.001 w [] 0 d [] 0 d 2.25 w 30.07 683.45 m 30.07 41.47 l S 0.001 w [] 0 d [] 0 d 2.25 w 567.22 683.45 m 567.22 41.47 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 714.92 m 568.4 714.92 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 682.37 m 568.3 682.37 l S 0.001 w [] 0 d [] 0 d 2.25 w 92.17 683.45 m 92.17 41.47 l S 0.001 w [] 0 d [] 0 d 2.25 w 198.52 683.45 m 198.52 41.47 l S 0.001 w [] 0 d [] 0 d 2.25 w 290.57 683.45 m 290.57 41.47 l S 0.001 w [] 0 d [] 0 d 2.25 w 474.92 683.45 m 474.92 41.47 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 786.35 m 568.4 786.35 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 714.92 m 568.4 714.92 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 682.37 m 568.4 682.37 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 539.9 m 568.3 539.9 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 382.85 m 568.3 382.85 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 225.8 m 568.3 225.8 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 42.55 m 568.3 42.55 l S 0.001 w [] 0 d [] 0 d 2.25 w 30.07 787.43 m 30.07 681.29 l S 0.001 w [] 0 d [] 0 d 2.25 w 92.12 716 m 92.12 681.29 l S 0.001 w [] 0 d [] 0 d 2.25 w 198.52 716 m 198.52 681.29 l S 0.001 w [] 0 d [] 0 d 2.25 w 290.62 716 m 290.62 681.29 l S 0.001 w [] 0 d [] 0 d 2.25 w 475.02 716 m 475.02 681.29 l S 0.001 w [] 0 d [] 0 d 2.25 w 567.32 787.43 m 567.32 681.29 l S 0.001 w [] 0 d /F1 16 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 31.2 769.15 Tm (Outstanding statutory requirements)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F1 12 Tf BT 1 0 0 1 34.05 750.72 Tm (These are requirements that were set at the previous inspection, but have still not )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 736.15 Tm (been met.)Tj ET /F1 12 Tf BT 1 0 0 1 95.57 736.15 Tm ( )Tj ET /F1 12 Tf BT 1 0 0 1 104.02 736.15 Tm (They say what the registered person had to do to meet the Care Standards )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 721.57 Tm (Act 2000, )Tj ET /F1 12 Tf BT 1 0 0 1 96.58 721.57 Tm ( Regulations 2001 and the National Minimum Standards.)Tj ET /F1 10 Tf BT 1 0 0 1 31.2 703.74 Tm (No.)Tj ET /F1 10 Tf BT 1 0 0 1 96.1 700.74 Tm (Standard)Tj ET /F1 10 Tf BT 1 0 0 1 202.5 700.74 Tm (Regulation)Tj ET /F1 10 Tf BT 1 0 0 1 294.6 700.74 Tm (Requirement)Tj ET /F1 10 Tf BT 1 0 0 1 479 700.74 Tm (Timescale for )Tj ET /F1 10 Tf BT 1 0 0 1 479 688.59 Tm (action)Tj ET /F1 12 Tf BT 1 0 0 1 292.3 671.43 Tm (the identified health and )Tj ET /F1 12 Tf BT 1 0 0 1 292.3 656.85 Tm (social care needs of service )Tj ET /F1 12 Tf BT 1 0 0 1 292.3 642.28 Tm (users can be met.)Tj ET /F1 12 Tf BT 1 0 0 1 292.3 621.7 Tm ()Tj ET /F1 12 Tf BT 1 0 0 1 292.3 607.11 Tm (This is to ensure service )Tj ET /F1 12 Tf BT 1 0 0 1 292.3 592.53 Tm (users assessed individual )Tj ET /F1 12 Tf BT 1 0 0 1 292.3 577.96 Tm (needs can be met by a )Tj ET /F1 12 Tf BT 1 0 0 1 292.3 563.38 Tm (competent and skilled staff )Tj ET /F1 12 Tf BT 1 0 0 1 292.3 548.79 Tm (team.)Tj ET /F1 12 Tf BT 1 0 0 1 34.05 523.72 Tm (26)Tj ET /F1 12 Tf BT 1 0 0 1 96.15 523.72 Tm (30)Tj ET /F1 12 Tf BT 1 0 0 1 202.5 523.72 Tm (18)Tj ET /F1 12 Tf BT 1 0 0 1 294.55 523.72 Tm (The induction programme )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 509.14 Tm (must be reviewed.)Tj ET /F1 12 Tf BT 1 0 0 1 294.55 491.55 Tm ()Tj ET /F1 12 Tf BT 1 0 0 1 294.55 476.98 Tm (This is to ensure service )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 462.39 Tm (users are supported by a )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 447.82 Tm (staff team who are confident )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 433.23 Tm (they know how to support )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 418.65 Tm (service users and are aware )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 404.08 Tm (of their responsibilites as a )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 389.49 Tm (care worker.)Tj ET /F1 12 Tf BT 1 0 0 1 478.9 523.72 Tm (29/05/2009)Tj ET /F1 12 Tf BT 1 0 0 1 34.05 366.67 Tm (27)Tj ET /F1 12 Tf BT 1 0 0 1 96.15 366.67 Tm (30)Tj ET /F1 12 Tf BT 1 0 0 1 202.5 366.67 Tm (18)Tj ET /F1 12 Tf BT 1 0 0 1 294.55 366.67 Tm (The induction programme )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 352.08 Tm (currently used must be )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 337.51 Tm (reviewed to ensure more )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 322.92 Tm (detailed information is )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 308.35 Tm (provided about residents? )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 293.77 Tm (needs and key policies and )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 279.18 Tm (procedures such as )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 264.61 Tm (safeguarding and equality )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 250.02 Tm (and diversity issues.)Tj ET /F1 12 Tf BT 1 0 0 1 294.55 232.45 Tm ()Tj ET /F1 12 Tf BT 1 0 0 1 478.9 366.67 Tm (30/07/2008)Tj ET /F1 12 Tf BT 1 0 0 1 34.05 209.62 Tm (28)Tj ET /F1 12 Tf BT 1 0 0 1 96.15 209.62 Tm (33)Tj ET /F1 12 Tf BT 1 0 0 1 202.5 209.62 Tm (24)Tj ET /F1 12 Tf BT 1 0 0 1 294.55 209.62 Tm (A review of the quality )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 195.04 Tm (assurance systems in )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 180.46 Tm (operation must take place.)Tj ET /F1 12 Tf BT 1 0 0 1 294.55 162.88 Tm ()Tj ET /F1 12 Tf BT 1 0 0 1 294.55 148.29 Tm (This is to ensure service )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 133.71 Tm (users, their families and )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 119.14 Tm (other stakeholders views of )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 104.56 Tm (the service provided at the )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 89.97 Tm (home are actively sought. So )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 75.39 Tm (that changes and )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 60.81 Tm (improvements made reflect )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 46.24 Tm (their needs and aspirations. )Tj ET /F1 12 Tf BT 1 0 0 1 478.9 209.62 Tm (29/06/2009)Tj ET endstream endobj 32 0 obj<>/ProcSet [/PDF /Text /ImageB /ImageC /ImageI]>>/MediaBox[0 0 612 792]>> endobj 33 0 obj <>stream 0 J 0.75294 0.75294 0.75294 RG 19.36 w 28.35 20.75 m 583.65 20.75 l S 0.001 w /F1 11 Tf 0 0 0 rg BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 31.2 16.38 Tm (Care Homes for Older People)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F1 11 Tf BT 1 0 0 1 491.55 16.38 Tm (Page)Tj ET /F1 11 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 522.07 16.38 Tm (14)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F1 11 Tf BT 1 0 0 1 536.06 16.38 Tm ( of )Tj ET /F1 11 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 554.36 16.38 Tm (17)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr 0.95294 0.95294 0.95294 RG 276.36 w 32.32 645.92 m 564.97 645.92 l S 0.001 w 1 1 1 RG 17.58 w 31.2 672.46 m 91.05 672.46 l S 0.001 w 17.58 w 93.3 672.46 m 197.4 672.46 l S 0.001 w 17.58 w 199.65 672.46 m 289.45 672.46 l S 0.001 w 17.58 w 291.7 672.46 m 473.8 672.46 l S 0.001 w 17.58 w 476.05 672.46 m 566.1 672.46 l S 0.001 w 154.8 w 31.2 584.02 m 91.05 584.02 l S 0.001 w 154.8 w 93.3 584.02 m 197.4 584.02 l S 0.001 w 154.8 w 199.65 584.02 m 289.45 584.02 l S 0.001 w 154.8 w 291.7 584.02 m 473.8 584.02 l S 0.001 w 154.8 w 476.05 584.02 m 566.1 584.02 l S 0.001 w [] 0 d 2.25 w 0.75294 0.75294 0.75294 RG 28.99 662.54 m 568.3 662.54 l S 0.001 w [] 0 d [] 0 d 2.25 w 30.07 683.45 m 30.07 504.41 l S 0.001 w [] 0 d [] 0 d 2.25 w 567.22 683.45 m 567.22 504.41 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 714.92 m 568.4 714.92 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 682.37 m 568.3 682.37 l S 0.001 w [] 0 d [] 0 d 2.25 w 92.17 683.45 m 92.17 504.41 l S 0.001 w [] 0 d [] 0 d 2.25 w 198.52 683.45 m 198.52 504.41 l S 0.001 w [] 0 d [] 0 d 2.25 w 290.57 683.45 m 290.57 504.41 l S 0.001 w [] 0 d [] 0 d 2.25 w 474.92 683.45 m 474.92 504.41 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 786.35 m 568.4 786.35 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 714.92 m 568.4 714.92 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 682.37 m 568.4 682.37 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 662.54 m 568.3 662.54 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 505.49 m 568.3 505.49 l S 0.001 w [] 0 d [] 0 d 2.25 w 30.07 787.43 m 30.07 681.29 l S 0.001 w [] 0 d [] 0 d 2.25 w 92.12 716 m 92.12 681.29 l S 0.001 w [] 0 d [] 0 d 2.25 w 198.52 716 m 198.52 681.29 l S 0.001 w [] 0 d [] 0 d 2.25 w 290.62 716 m 290.62 681.29 l S 0.001 w [] 0 d [] 0 d 2.25 w 475.02 716 m 475.02 681.29 l S 0.001 w [] 0 d [] 0 d 2.25 w 567.32 787.43 m 567.32 681.29 l S 0.001 w [] 0 d /F1 16 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 31.2 769.15 Tm (Outstanding statutory requirements)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F1 12 Tf BT 1 0 0 1 34.05 750.72 Tm (These are requirements that were set at the previous inspection, but have still not )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 736.15 Tm (been met.)Tj ET /F1 12 Tf BT 1 0 0 1 95.57 736.15 Tm ( )Tj ET /F1 12 Tf BT 1 0 0 1 104.02 736.15 Tm (They say what the registered person had to do to meet the Care Standards )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 721.57 Tm (Act 2000, )Tj ET /F1 12 Tf BT 1 0 0 1 96.58 721.57 Tm ( Regulations 2001 and the National Minimum Standards.)Tj ET /F1 10 Tf BT 1 0 0 1 31.2 703.74 Tm (No.)Tj ET /F1 10 Tf BT 1 0 0 1 96.1 700.74 Tm (Standard)Tj ET /F1 10 Tf BT 1 0 0 1 202.5 700.74 Tm (Regulation)Tj ET /F1 10 Tf BT 1 0 0 1 294.6 700.74 Tm (Requirement)Tj ET /F1 10 Tf BT 1 0 0 1 479 700.74 Tm (Timescale for )Tj ET /F1 10 Tf BT 1 0 0 1 479 688.59 Tm (action)Tj ET /F1 12 Tf BT 1 0 0 1 292.3 671.43 Tm (interests )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 646.35 Tm (29)Tj ET /F1 12 Tf BT 1 0 0 1 96.15 646.35 Tm (38)Tj ET /F1 12 Tf BT 1 0 0 1 202.5 646.35 Tm (12)Tj ET /F1 12 Tf BT 1 0 0 1 294.55 646.35 Tm (Safe working practices must )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 631.78 Tm (be adopted at all times. )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 617.2 Tm (Particularly with regard to )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 602.61 Tm (maintaining records of safety )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 588.03 Tm (checks such as fire safety )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 573.46 Tm (records. )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 555.88 Tm ()Tj ET /F1 12 Tf BT 1 0 0 1 294.55 541.29 Tm (This is to ensure service )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 526.72 Tm (users health and safety is )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 512.14 Tm (maintained at all times.)Tj ET /F1 12 Tf BT 1 0 0 1 478.9 646.35 Tm (20/04/2009)Tj ET endstream endobj 34 0 obj<>/ProcSet [/PDF /Text /ImageB /ImageC /ImageI]>>/MediaBox[0 0 612 792]>> endobj 35 0 obj <>stream 0 J 0.75294 0.75294 0.75294 RG 19.36 w 28.35 20.75 m 583.65 20.75 l S 0.001 w /F1 11 Tf 0 0 0 rg BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 31.2 16.38 Tm (Care Homes for Older People)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F1 11 Tf BT 1 0 0 1 491.55 16.38 Tm (Page)Tj ET /F1 11 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 522.07 16.38 Tm (15)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F1 11 Tf BT 1 0 0 1 536.06 16.38 Tm ( of )Tj ET /F1 11 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 554.36 16.38 Tm (17)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F1 16 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 28.35 770.27 Tm (Requirements and recommendations from this inspection:)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F1 12 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 28.35 754.85 Tm ()Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr 0.95294 0.95294 0.95294 RG 108.12 w 32.32 692.47 m 564.97 692.47 l S 0.001 w 1 1 1 RG 20.58 w 31.2 649.83 m 91.05 649.83 l S 0.001 w 20.58 w 93.3 649.83 m 197.4 649.83 l S 0.001 w 20.58 w 199.65 649.83 m 289.45 649.83 l S 0.001 w 20.58 w 291.7 649.83 m 473.8 649.83 l S 0.001 w 20.58 w 476.05 649.83 m 566.1 649.83 l S 0.001 w [] 0 d 2.25 w 0.75294 0.75294 0.75294 RG 30.07 662.32 m 30.07 637.34 l S 0.001 w [] 0 d [] 0 d 2.25 w 567.22 662.32 m 567.22 637.34 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 693.79 m 568.4 693.79 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 661.24 m 568.3 661.24 l S 0.001 w [] 0 d [] 0 d 2.25 w 92.17 662.32 m 92.17 637.34 l S 0.001 w [] 0 d [] 0 d 2.25 w 198.52 662.32 m 198.52 637.34 l S 0.001 w [] 0 d [] 0 d 2.25 w 290.57 662.32 m 290.57 637.34 l S 0.001 w [] 0 d [] 0 d 2.25 w 474.92 662.32 m 474.92 637.34 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 748.78 m 568.4 748.78 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 693.79 m 568.4 693.79 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 661.24 m 568.4 661.24 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 638.41 m 568.3 638.41 l S 0.001 w [] 0 d [] 0 d 2.25 w 30.07 749.86 m 30.07 660.17 l S 0.001 w [] 0 d [] 0 d 2.25 w 92.12 694.87 m 92.12 660.17 l S 0.001 w [] 0 d [] 0 d 2.25 w 198.52 694.87 m 198.52 660.17 l S 0.001 w [] 0 d [] 0 d 2.25 w 290.62 694.87 m 290.62 660.17 l S 0.001 w [] 0 d [] 0 d 2.25 w 475.02 694.87 m 475.02 660.17 l S 0.001 w [] 0 d [] 0 d 2.25 w 567.32 749.86 m 567.32 660.17 l S 0.001 w [] 0 d /F1 12 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 34.05 732.6 Tm (Immediate requirements:)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F1 12 Tf BT 1 0 0 1 34.05 715.02 Tm (These are immediate requirements that were set on the day we visited this care home. )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 700.44 Tm (The registered person had to meet these within 48 hours.)Tj ET /F1 10 Tf BT 1 0 0 1 31.2 682.62 Tm (No.)Tj ET /F1 10 Tf BT 1 0 0 1 96.1 679.62 Tm (Standard)Tj ET /F1 10 Tf BT 1 0 0 1 202.5 679.62 Tm (Regulation)Tj ET /F1 10 Tf BT 1 0 0 1 294.6 679.62 Tm (Requirement)Tj ET /F1 10 Tf BT 1 0 0 1 479 679.62 Tm (Timescale for )Tj ET /F1 10 Tf BT 1 0 0 1 479 667.47 Tm (action)Tj ET 0.95294 0.95294 0.95294 RG 556.24 w 32.32 321.8 m 564.97 321.8 l S 0.001 w 1 1 1 RG 111.06 w 31.2 443.97 m 91.05 443.97 l S 0.001 w 111.06 w 93.3 443.97 m 197.4 443.97 l S 0.001 w 111.06 w 199.65 443.97 m 289.45 443.97 l S 0.001 w 111.06 w 291.7 443.97 m 473.8 443.97 l S 0.001 w 111.06 w 476.05 443.97 m 566.1 443.97 l S 0.001 w 154.8 w 31.2 308.79 m 91.05 308.79 l S 0.001 w 154.8 w 93.3 308.79 m 197.4 308.79 l S 0.001 w 154.8 w 199.65 308.79 m 289.45 308.79 l S 0.001 w 154.8 w 291.7 308.79 m 473.8 308.79 l S 0.001 w 154.8 w 476.05 308.79 m 566.1 308.79 l S 0.001 w 154.8 w 31.2 151.74 m 91.05 151.74 l S 0.001 w 154.8 w 93.3 151.74 m 197.4 151.74 l S 0.001 w 154.8 w 199.65 151.74 m 289.45 151.74 l S 0.001 w 154.8 w 291.7 151.74 m 473.8 151.74 l S 0.001 w 154.8 w 476.05 151.74 m 566.1 151.74 l S 0.001 w 29.54 w 31.2 57.32 m 91.05 57.32 l S 0.001 w 29.54 w 93.3 57.32 m 197.4 57.32 l S 0.001 w 29.54 w 199.65 57.32 m 289.45 57.32 l S 0.001 w 29.54 w 291.7 57.32 m 473.8 57.32 l S 0.001 w 29.54 w 476.05 57.32 m 566.1 57.32 l S 0.001 w [] 0 d 2.25 w 0.75294 0.75294 0.75294 RG 28.99 387.32 m 568.3 387.32 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 230.26 m 568.3 230.26 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 73.21 m 568.3 73.21 l S 0.001 w [] 0 d [] 0 d 2.25 w 30.07 501.7 m 30.07 40.35 l S 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214.08 Tm (9)Tj ET /F1 12 Tf BT 1 0 0 1 202.5 214.08 Tm (15)Tj ET /F1 12 Tf BT 1 0 0 1 294.55 214.08 Tm (People's care plans must )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 199.5 Tm (contain sufficient detail, )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 184.92 Tm (information and instructions )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 170.34 Tm (to staff about how to meet )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 155.76 Tm (each person's health and )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 141.18 Tm (welfare needs.)Tj ET /F1 12 Tf BT 1 0 0 1 294.55 123.6 Tm ()Tj ET /F1 12 Tf BT 1 0 0 1 294.55 109.02 Tm (This will help make sure their )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 94.44 Tm (health and wellbeing is )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 79.86 Tm (protected.)Tj ET /F1 12 Tf BT 1 0 0 1 478.9 214.08 Tm (30/06/2009)Tj ET /F1 12 Tf BT 1 0 0 1 34.05 57.03 Tm (4)Tj ET /F1 12 Tf BT 1 0 0 1 96.15 57.03 Tm (9)Tj ET /F1 12 Tf BT 1 0 0 1 202.5 57.03 Tm (13)Tj ET /F1 12 Tf BT 1 0 0 1 294.55 57.03 Tm (Controlled drugs \(medicines )Tj ET 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202.5 555.32 Tm (13)Tj ET /F1 12 Tf BT 1 0 0 1 294.55 555.32 Tm (Medicines must be given to )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 540.73 Tm (people 'as prescribed' and )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 526.16 Tm (must not be allowed to run )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 511.58 Tm (out of stock.)Tj ET /F1 12 Tf BT 1 0 0 1 294.55 493.99 Tm ()Tj ET /F1 12 Tf BT 1 0 0 1 294.55 479.42 Tm (This is important because )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 464.83 Tm (missing medicines can )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 450.26 Tm (seriously affect a person's )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 435.67 Tm (health and wellbeing.)Tj ET /F1 12 Tf BT 1 0 0 1 478.9 555.32 Tm (30/06/2009)Tj ET 0.95294 0.95294 0.95294 RG 110.55 w 32.32 353.38 m 564.97 353.38 l S 0.001 w 1 1 1 RG 20.58 w 31.2 309.52 m 91.05 309.52 l S 0.001 w 20.58 w 93.3 309.52 m 197.4 309.52 l S 0.001 w 20.58 w 199.65 309.52 m 566.1 309.52 l S 0.001 w [] 0 d 2.25 w 0.75294 0.75294 0.75294 RG 30.07 322.01 m 30.07 297.03 l S 0.001 w [] 0 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best practice described in the National )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 362.56 Tm (Minimum Standards and the registered person\(s\) should consider them as a way of )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 347.98 Tm (improving their service.)Tj ET /F1 10 Tf BT 1 0 0 1 34.05 327.16 Tm (No)Tj ET /F1 10 Tf BT 1 0 0 1 96.15 327.16 Tm (Refer to Standard)Tj ET /F1 10 Tf BT 1 0 0 1 202.45 327.16 Tm (Good Practice Recommendations)Tj ET endstream endobj 38 0 obj<>/ProcSet [/PDF /Text /ImageB /ImageC /ImageI]>>/MediaBox[0 0 612 792]>> endobj 39 0 obj <>stream 0 J 0.75294 0.75294 0.75294 RG 19.36 w 28.35 20.75 m 583.65 20.75 l S 0.001 w /F1 11 Tf 0 0 0 rg BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 31.2 16.38 Tm (Care Homes for Older People)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F1 11 Tf BT 1 0 0 1 491.55 16.38 Tm (Page)Tj ET /F1 11 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 522.07 16.38 Tm (17)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F1 11 Tf BT 1 0 0 1 536.06 16.38 Tm ( of )Tj ET /F1 11 Tf BT 0 0 0 RG 0.5 w 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12 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 28.35 652.59 Tm ()Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F1 12 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 28.35 638.01 Tm ()Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F1 12 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 28.35 623.42 Tm ()Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr 78.9 w 25.8 581.46 m 563.3 581.46 l S 0.001 w /F1 12 Tf BT 1 0 0 1 34.05 605.84 Tm (Our duty to regulate social care services is set out in the Care Standards Act 2000.)Tj ET /F1 12 Tf BT 1 0 0 1 34.05 591.27 Tm (Copies of the National Minimum Standards )Tj ET /F1 12 Tf BT 1 0 0 1 303.94 591.27 Tm (Care Homes for Older People can be )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 576.68 Tm (found at www.dh.gov.uk or got from The Stationery Office \(TSO\) PO Box 29, St )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 562.1 Tm (Crispins, Duke Street, Norwich, NR3 1GN. Tel: 0870 600 5522. Online ordering from )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 547.53 Tm (the Stationery Office is also available: www.tso.co.uk/bookshop)Tj ET /F1 12 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 31.2 526.95 Tm ()Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F1 12 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 28.35 509.36 Tm ()Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F1 12 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 28.35 494.79 Tm ()Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F1 12 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 28.35 480.2 Tm ()Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr 34.16 w 25.8 460.61 m 563.3 460.61 l S 0.001 w /F1 20 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 31.2 455.08 Tm (Helpline:)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F1 20 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 28.35 420.92 Tm (Telephone:)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F1 20 Tf BT 1 0 0 1 147.95 420.92 Tm (03000 616161)Tj ET /F1 20 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 28.35 389.27 Tm (Email:)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F1 20 Tf BT 1 0 0 1 99.55 389.27 Tm (enquiries@cqc.org.uk)Tj ET /F1 20 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 28.35 357.61 Tm (Web: )Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F1 20 Tf BT 1 0 0 1 88.63 357.61 Tm (www.cqc.org.uk)Tj ET /F1 18 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 28.35 327.95 Tm ()Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F1 18 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 28.35 299.21 Tm ()Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F1 12 Tf BT 1 0 0 1 28.35 276.5 Tm (We want people to be able to access this information. If you would like a summary in a )Tj ET /F1 12 Tf BT 1 0 0 1 28.35 259 Tm (different format or language please contact our helpline or go to our website.)Tj ET /F1 18 Tf BT 1 0 0 1 28.35 232.98 Tm ()Tj ET /F1 12 Tf BT 1 0 0 1 28.35 210.26 Tm (Copyright \(2009\) Care Quality Commission \(CQC\). This publication may be reproduced )Tj ET /F1 12 Tf BT 1 0 0 1 28.35 192.76 Tm (in whole or in part, free of charge, in any format or medium provided that it is not used for )Tj ET /F1 12 Tf BT 1 0 0 1 28.35 175.27 Tm (commercial gain. This consent is subject to the material being reproduced accurately and )Tj ET /F1 12 Tf BT 1 0 0 1 28.35 157.77 Tm (on proviso that it is not used in a derogatory manner or misleading context. 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